Migrate from dead ReadyNAS NV+ to new ReadyNAS 104

[johncalian]

(I have searched the forum, cannot find a clear answer...)

• I have an 8 year old ReadyNAS NV+, with 4 1TB drives in XRaid config
• S/N 000D-A201-24E0
• P/N RNV2-S2-0000
• Disks are all in working condition; array is intact
• The unit will not power on; this happened last week (12/14/2015) after a power outage
• I would like to purchase new 104 unit

1. Can I simply take disks out, put them in new unit, and power on?
2. Any other options?

Thanks

[mdgm-ntgr · Accepted solution]

Actually you purchased your unit just over 9 years ago now according to your profile.

Your serial is in the range of the Service Action: https://community.netgear.com/t5/Using-your-ReadyNAS/Service-Action-to-Prevent-PSU-Failures-in-Ready...

You may wish to contact support to see if you can get a PSU replacement under that.

1. No, but you could contact support to enquire about data recovery using the 104. There would be a cost involved, you would need e.g. a USB disk to backup to and to wait for support's instructions.

2. I would quite about whether PSU replacement is possible first. Another option would be to rewire a standard PSU (standard wiring is incompatible).

If you do get a PSU replacement and that brings the unit back to life, I still think it would be time to get a new NAS with new disks and to copy your data across: http://kb.netgear.com/app/answers/detail/a_id/29730/~/how-do-i-back-up-data-from-a-raidiator-4-syste...

We have a range of models to choose from.

The 104 is a cost-effective option, but we do have some newer models such as the 204 and 214 which are more powerful.

The 214 can transcode 1080p video down to 480p.

[mdgm-ntgr · Accepted solution]

Actually you purchased your unit just over 9 years ago now according to your profile.

Your serial is in the range of the Service Action: https://community.netgear.com/t5/Using-your-ReadyNAS/Service-Action-to-Prevent-PSU-Failures-in-Ready...

You may wish to contact support to see if you can get a PSU replacement under that.

1. No, but you could contact support to enquire about data recovery using the 104. There would be a cost involved, you would need e.g. a USB disk to backup to and to wait for support's instructions.

2. I would quite about whether PSU replacement is possible first. Another option would be to rewire a standard PSU (standard wiring is incompatible).

If you do get a PSU replacement and that brings the unit back to life, I still think it would be time to get a new NAS with new disks and to copy your data across: http://kb.netgear.com/app/answers/detail/a_id/29730/~/how-do-i-back-up-data-from-a-raidiator-4-syste...

We have a range of models to choose from.

The 104 is a cost-effective option, but we do have some newer models such as the 204 and 214 which are more powerful.

The 214 can transcode 1080p video down to 480p.

[johncalian]

Update: @mdgn I followed your advice and contacted support to replace the PSU. Great support experience, a RMA on the faulty PSU for my 7 year old ReadyNAS NV+ was handled, shipped and delivered in 24 hours!!!!

System is back online.

Thank you