ReadyNAS 102 freezes/hangs frequently after upgrade to 6.2.3

[praveenverghese]

My Readynas 102 hangs or freezes frequently after i upgraded to version 6.2.3. Does not respond to power button or cannot launch admin page, i have to always unplug the power cable and re-connect to start the nas drive. Runs well for some hours and then hangs again.
I downloaded and reviewed the log files but i cant find any errors. Or maybe i am looking at the wrong location.
Any help on this would be great.

-Praveen

[RX]

Are the drives inside still healthy?
Have you tried doing OS reinstall? http://kb.netgear.com/app/answers/detai ... -or-312%3F

[Nhellie]

probably related to this thread:

viewtopic.php?f=65&t=80874

Do you have add-ons/apps installed on the unit?

[mdgm-ntgr]

The common factor with this problem seems to be having openvpn installed.

[praveenverghese]

I have not tried OS re-install.

I do not have the openvpn app installed, however i have the following apps.

Antivirus-Plus
SMB-Plus
PHPsysinfo for Readynas
Ajaxplorer.

Which log file should i look for errors, if there are any.

-Praveen

[mdgm-ntgr]

Can you send me your logs (see the Sending Logs link in my sig)?

[praveenverghese]

Hi Mdgm, i have emailed you the log files as you had suggested. Please let me know if you find anything unusual. Just a note, i do have scheduled my nas drive to automatically shutdown at 1am and startup at 6am, so you might find a lot of shutdown/startup in the log files.

Thanks in advance, and really appreciate your time on this.

-Praveen

[mdgm-ntgr]

If you remove the rsyslog app does that make any difference?

[praveenverghese]

i think i uninstalled rsyslog long time back. I only have the following apps currently running.

Antivirus-Plus
SMB-Plus
PHPsysinfo for Readynas
Ajaxplorer.

mdgm wrote:
If you remove the rsyslog app does that make any difference?