Readynas 102 extremely slow after update to 6.4.1

As others have pointed out, you may well advise in the release notes that a downgrade isn't possible but the user doesn't see these when advised that a firmware update is available, you are asked if you wish to proceed that's all.

I accept that no company can guarantee bug free and that was perhaps unfair of me but 6.4. etc have hardly been a raging success judging by the comments the last few months.

Need to have the latest firmware, no thanks not anymore I'll take my chance thank you, it surely cannot be any worse than the last few months.

Need to have a business model. You know that really takes the biscuit. My business in my office premises has a server and I simply use the 102 for some work which I choose to carry out at home. Present storage about 140Gb of which perhaps 25Gb is current business. The rest some archived projects and personal data. However data is data, it's 1's and 0's nothing more so lets not make it seem that it's any more complex than that. The fact that I have some, note some, business data on my home machine doesn't alter the fact that it should work properly.

Last nights full back up via a USB 3 hard drive took slightly over 4 hours, previously up to October it would take around 1 hour. Thats not a network issue, that's the 102 backing up straight onto a WD hard drive in the lower rear socket.

In December all was arranged for Netgear to remotely access my unit to look at the issues. Agreed to this but despite requesting again and again never heard a thing. Wonderful customer service.

Let me ask you, if you had a recall on your car from the manufacturers and you took it into the garage for rectification and then on collecting the car you found it didn't run properly would you be happy to wait from October to February for it to be put right?

I really have lost my patience. I will move my data back to my old reliable Readynas V1 and then attempt to go back to 6.2.5 via a factory reset. If the 102 dies and has to be binned then quite frankly I couldn't give a jot.