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mr6500
27 TopicsMR7450
I have purchased a Netgear MR7450 mobile router, it's working as it should. However, the problem I have with it, within the Advanced option Data Usage is that it's NOT showing the number of (0 Day's left). I have included a screen shot of the problem. I have setup the selected trigger date for it to reset, for the month but it still doesn't change.SolvedI purchased a used M6 Pro that did not come with the power adapter
I purchased a used M6 Pro that did not come with the power adapter. I saw the same error when I tried to run with the battery removed. I tried several different power adapters and still received the same warning message. In another forum someone said they solved it by using a Quick Charge 2.0 power supply. I tried a Quick Charge 3.0 power adapter and the problem went away. I am speculating that Netgear may be monitoring the Quick Charge hand shaking protocol and if it is not detected (the adapters I tried were not labeled Quick Charge compliant), it gives the warning message. I have now tried two different QC 3.0 power adapters that work fine.M6 PRO Wifi Signal Dropping Out
We have a M6 Pro Nighthawk modem which has been great & worked very well the past couple of years. The Nighthawk is connected directly to power with no battery fitted & has a couple of wifi cameras running off them at 2.4g. However in the past week (since the latest firmware update 25/10) it now works for a couple of hours & then stops transmitting a wifi signal, like its gone into standby mode... Yes Wifi standby is switch to Never. We are located in Australia & the modem is recieving Telstra 5G signal on the dashboard, however not transmitting wifi to the devices connected. There are 4 devices showing as connected to the Wifi. When you click on the Data Usage section, normally this shows how much data has been used & how many days left on the plan. After a couple of hours once the Wifi transmission signal drops out, if you go back into the Data Usage section it no longer shows any data information - "Data usage info unavailable at this time" is the messaging on the screen. Anyone had any problems with signal dropping out since the firmware update?? Please help... 👍MR7400 became brick
Hello everyone, my MR7400 became brick after upgrade, the screen is black and no response, i tried to get download mode or fastboot mode also no response, and when i connected the brick MR7400 to my PC, will show a COM port Qualcomm HS-USB Diagnostics 900E, what should i do to restore my MR7400? Thank you so much!MR7500 M7 Blocking VPN clients with MacOS Tahoe 26
Hi, I run a MacBookPro M2 through a MR7500 Nighthawk M7 (on the Telstra network). I use OpenVPN client software to connect to a remote business network, and it has been running fine for years. However after recently upgrading to MacOS Tahoe 26 on my laptop, iPad and iPhone, my M7 is blocking my Open VPN connections. If I run my iPad, iPhone or Macbook Pro directly through a seperate 5G hotspot everything runs as expected. If I run my iPad, iPhone and MackBook Pro through my MR7500 Nighthawk M7 via a Wi-Fi or wired connection, OpenVPN will connect but I cannot access the business network. I have found I need to run OpenVPN through ProtonVPN (tunnel in a tunnel) to access the business network, which effectively hides OpenVPN from the M7. I reset the M7 back to factory default, but still have the issue. I have uninstalled and reinstalled VPN software multiple times. I have the same problem with the Tunnelblick VPN client, so it is not just OpenVPN. Looks like Apple may have removed some legacy IPsec protocols in Tahoe OS which is tripping up the M7. Does anyone have any suggestions?Managing M6 Pro with Insight Pro - Key Settings Missing?
Hi, I have purchased an Insight Pro subscription to try to manage my M6 Pro MR6450 mobile router remotely. I have successfully managed to get the router enrolled and can see it through the Insight Portal. have built a device profile with most of the settings I need the M6 to have, but I cannot see all of the settings I need. I have the M6 available so I can fiddle with settings and reset etc., but I need to be able to manage the settings remotely because soon the M6 will be deployed at a much more inaccessible location. 1) Where can I enable the M6 Ethernet port through Insight Pro? This is OFF by default after any reset and is critical to the role the M6 will have. I cannot see any setting for enabling the Ethernet port in the Insight Pro mobile device profiles etc, and on the device screen or local GUI the option is greyed out when controlled by Insight... If an option like this for a major feature exists in the device natively, it surely MUST exist in the management software, right?!! 2) I also cannot find the setting for 'power mode' within Insight Pro (i.e. balanced, performance, max performance without battery)? There's nothing equivalent in the mobile device profiles etc. Again, while this is easy to find in the device screen or local GUI, the option is greyed out when controlled by Insight... 3) For points 1 and 2 above, is there a way to set the mobile device profile in Insight so that these settings are not changed when the device becomes managed, if those settings have been pre-configured? I guess this might be in the Enforcement Settings part of the mobile device profile, but which part? 4) Is there any way to see the SMS received by the router remotely? It's needed for service activations.. I guess this is likely not possible for user privacy reasons, but in this case, how to make the local GUI available remotely? See question 5.. 5) I was really hoping Insight Pro would let me simply access a version of the same dashboard I see if I manage the router locally through a web browser. Have I missed something? Under the Devices box in the Mobile tab of Insight, I get an IP address for the M6 listed and it's a hyperlink. I believe this should allow me to access the normal 'local' GUI but it has only ever worked once to do this. All other times it fails to connect. What do I need to set for this to work properly, some port number or something?, or is it a case of it depending on what IP the cellular provider has assigned? The only time it worked was when the connection was between two mobile devices on the same provider in roughly the same location.. Thanks, GeoffNIGHTHAWK M6 & M6 PRO Connectivity Issue Resolved!
Hello NIGHTHAWK Community, A new software update is now available and being pushed over the air to all AT&T M6 Pro and M6 devices to address the recent Ethernet issue. If your device does not show PRI version 4.10 under Device Information, please check for updates manually from your device. We thank you for your continued patronage! Best, NETGEAR TeamMR7400 Bugs
MR7400 Bug: WiFi standby issue with apostrophe in SSID + Cellular tab only shows info in Cellular-only mode I’m using a Netgear Nighthawk MR7400 (M7 Pro) and have run into two reproducible issues: WiFi Standby with Apostrophe in SSID If I set my SSID to include an apostrophe (e.g. Hoff's Nighthawk), the WiFi goes into standby mode and will not turn back on. WiFi is enabled, standby is set to Never, and broadcast SSID is on. The only workaround is to remove the apostrophe from the SSID (e.g. HoffsNighthawk). Cellular Tab Info Missing in Mixed Mode In the web interface, the Cellular tab stays blank (no signal, SIM details, or network status) if WiFi + Cellular is enabled in Internet Options. If I switch to Cellular-only mode, the tab populates correctly with all the details. This suggests a UI/firmware bug when using mixed WiFi + Cellular mode. Environment: Device: MR7400 (M7 Pro) Software: MR7400_1NA1NAS_04.00 Firmware: NTGX75_10.04.10.00 Carrier: AT&T