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Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
896 Replies
I too have upgraded my R7000 to the following firmware: V1.0.9.18_1.2.27
My household is experiencing endless and very FRUSTRATING wifi dropouts after this update, where I need to either reboot the router {power off} OR by hitting the [Wireless Setup] page and select the 'Apply' button for existing configurations that are already set.
I have 2.4 & 5Ghz SSID wifi channels Enabled. Each have a different passwords assigned. Smart Connect is Disabled.
I have the Guest wifi networks enabled for each 2.4 & 5Ghz enabled, same password.
I have utilised the above configuration for several years.
It is my current opinion with information known at this stage, the latest firmware update is plagued with a bug that is resulting in the wifi behaving poorly and inconsistently.
Netgear, what level of testing is run before publishing a new firmware release? it appears that I'm not the only person to experience these disappointing outcomes.
Thank you
Tony
Same issue as everyone else has mentioned with constant network dropouts since upgrading to 1.0.9.18. I'm able to temporarily fix it using Netgear genie, but the "fix" never really lasts. Where can I download the 1.0.9.20 firmware (although I'm not confident it will resolve the issue as I'm beginning to lose faith in Netgears ability to resolve it). I guess if that fails I'll try Tomato.
Update:
Mine has been fine for 2 days straight, a record. What did I do to fix it? Nothing! But the weather is a lot colder....
I do notice more need for reboots during the hours of the day when my heat is set higher, and at times when sun shines into the room with the router in it.
I still think a viable explanation for this is not guest network on/off, luckly/unlucky, but rather damaged chips or radios that are now heat-sensitive to failure. It also explains how sometimes the network drops happen after 20 minutes, and others have had it up for a week before failures started. Finally, it also explains why some are failing on DD-WRT.
I had an overclocked PC a while back that worked fine for years, then eventually hot to the point that it crashed the PC... only when the room got too hot.
Lots of issues here with newest firmare man..
It appears that i am not updating my firmware for a while then..
I am still rocking V1.0.9.14_1.2.25 without any issues, in fakt, my speed went up a bit in speedtests.
- I guess it's time to put some negative notes on the Netgear Facebook pages. Make the story public.
I followed one of the other thread's suggestion and it seems to have fixed the wifi connection dropping issue - "enable access control and allow any devices to connect".
My new question is why I never see 5G connections from my new devices such as pixel phones when using "smart connect" with single SSID for 2.4G and 5G?
Been watching this thread since firmware 1.0.9.18 was made public. I see a bunch of determined and knowledgeable customers performing the job of Netgear engineers. Kudos to you folks!
I am really shaken my confidence in the company's motives. First you come out with a "analytics gathering" firmware update that has dubious value and now this. I won't be upgrading to any new firmware. Probably ride it out until this router become a security liability and then jump ship. You do not put out firmware updates unless you have completed thorough in-house testing. To solicit feedback from customers after putting out buggy software just means you lack a robust QA process or, you downsized your QA dept. I paid good money for my R7000. It is a lot of money for me. I expect technical support in return, for the life of the product. Unless you come up with something fantastic, my R7000 will be my final Netgear purchase. Hope your managmeent and board of directors pay attention. My $0.02.
Latest update as of 5pm (Pacific time) January 3, 2018
We understand that some customer may be experiencing difficulty remaining connected to the 2.4GHz band of their R7000 router. NETGEAR is aware some customers are experiencing this. We are continuing to investigate this to determine causes and provide a solution. However, from reviewing the information to date we have some general directions but need your assistance to find the absolute cause. To that end, If you are experiencing this difficulty and are willing to work with NETGEAR to help troubleshoot the connection, we would like to work with you.
Should you want to help troubleshoot with NETGEAR, please be aware you may be required to load software (e.g. Teamviewer), spend an hour or so in front of your computer, as well as, provide various pieces of information such as configuration files, what you’ve done to date to resolve the issue, etc.
If you’re still interesting in working with us please private message the moderator as we’ll need to get your personal contact information. If you prefer not to troubleshoot with us at the time, we will provide updates to this community conversation as they become available.
Thanks and we look forward to help resolving these difficulties for you and the entire NETGEAR community.
Thanks, Dave
I am running 1.0.9.12. I never installed 1.0.9.18 but for several days experienced the same problems described in the thread. After numerous router reboots, I learned (thanks to another's earlier post) to "apply" in the wireless page settings. This would bring back the 2.4 access. I having been monitoring the thread, but for several days now the problem has stopped happening for me. I am going to keep monitoring the situation, but for now, I plan to leave things alone. No upgrade or downgrade. It certainly is odd behavior and makes me wonder if the log posts from others suggesting some sort of attack may have been the root cause. Thanks to everyone who has been sharing their experiences, suggestions, and knowledge.
I am using the 18 firmware. I don't have the 2.4G drop problem. My problem with android phones not getting internet has been fixed with activiating access control. But now I discover that my wifi speed getting very slow. Today, I run a speed check by connecting the router with my computer through a lan line, I was getting speed around 270Mbps download and upload. I turned on the computer's Wifi (computer is literally just 2 or 3 feet next to the router), 5G getting 30Mbps download, 10Mbps upload, 2.4G geeting 80Mbps upload and download. The speed is really horrible. Netgear should do something about it.
- Thanks Dave. Finally communicating to the people. Please tell us more. Keep us informed. Does it has anything to do with the krack fix? Why is reflashing an old version not working for me?
He guys!!!! Did you see it?? Netgear is admitting there are problems and they need our help.
The exact same issue continues after latest firmware update. I updated the firmware, did a hard rest and have tried various types of settings like disabling DoS protection. The router randomly drops one or the other band, it will drop 2.4 then i have to go into the router make a setting change and save then it will come back up. Later it will drop the 5ghz and I repeat the procedure (or just un plug and plug back in the router). I am going to give Comcast a call and just rent their new router. This has been going on for months and I run a busines which can't afford this type of down time.
Hi,
Just installed V1.0.9.18_1.2.27, and wireless 2,4 and 5 units seems to loose connection with router. Not using SmartConnect or QoS. I need to apply setting every day now and router seems slower than useually to administrate. I tried reset it several times without positive result for longer time.
Are there any progress with this issue ? since it's a bit annoying. Please advise for a solution!?
Just switched to Xwrt-Vortex
http://xvtx.ru/xwrt/download.htm
.... and your problems will be over
KRACK fixed
I upgraded to the new hotfix R7000-V1.0.9.20_1.2.28 and it's still acting up for me. The odd thing is, this whole time I've been able to use RDP from outside the network to connect to a computer that's connected to the router via ethernet and another via wireless, but neither one will connect to the GUI via browser or any other website. Would that make it a DNS issue? It will allow incoming connections, but not outgoing ones and port forwarding still works.
Well I am using V1.0.9.14_1.2.25 and its fine for me.
- LM22. You can read this entire thread. Many of us have tried everything. And many are smarter than me, and couldnt get it to work. The hotfix is not the answer. We have all stated this before...netgear is just now looking in to the problem. They are just now asking for volunteer help. It is going to be a while. I bought a new router. I turned down the invitation. I can no longer wait for them. Good luck.
After upgrading, my 5ghz band does not work. My HP printer will no longer connect at all. Has anyone tried the latest hotfix? I'm getting quite frustrated and considering a Linksys.
- I did a full reset using the button and setup everything from scratch.... No backup/ restore.
