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Forum Discussion
tkevans
Aug 05, 2022Apprentice
ReadyNAS 204; Check for Update Fails
Last couple of days, my ReadyNAS 204 (firmware 6.10.7) has begun failing the "check for update" function. Returns "60010100060 Communications Error. Check your internet connection, DNS settings, or proxy settings."
Yet, the thing is on the network and otherwise functioning properly--antivirus updates are arriving (last one was this morning). Logging in to an interatctive shell to the console, I can ping the outside world:
# ping google.com
PING google.com (142.250.81.238): 56 data bytes
64 bytes from 142.250.81.238: seq=0 ttl=118 time=27.848 ms
64 bytes from 142.250.81.238: seq=1 ttl=118 time=25.793 ms
64 bytes from 142.250.81.238: seq=2 ttl=118 time=18.798 ms
netstat shows what it should show (router is 192.168.252.5):
# netstat -rn
Kernel IP routing table
Destination Gateway Genmask Flags MSS Window irtt Iface
0.0.0.0 192.168.252.5 0.0.0.0 UG 0 0 0 eth1
71.242.0.12 192.168.252.5 255.255.255.255 UGH 0 0 0 eth1
71.252.0.12 192.168.252.5 255.255.255.255 UGH 0 0 0 eth1
192.168.252.0 0.0.0.0 255.255.255.0 U 0 0 0 eth1
192.168.252.5 0.0.0.0 255.255.255.255 UH 0 0 0 eth1
13 Replies
tkevans wrote:
Last couple of days, my ReadyNAS 204 (firmware 6.10.7) has begun failing the "check for update" function. Returns "60010100060 Communications Error. Check your internet connection, DNS settings, or proxy settings."
I'm seeing the same error, so it must an issue on Netgear's end.
- JeraldMNETGEAR Employee Retired
I got the exact same issue.
https://community.netgear.com/t5/New-ReadyNAS-Users-General/DNS-error-message-6001010060-readycloud-login-and-admin-page/td-p/2246514JeraldM is also looking into mine!
Top notch service from netgear đđ- tkevansApprentice
Done; see PM
- RDDGuide
Exact same error on RN204 & RN424 both at 6.10.7.
Forced DNS servers on 424 to 8.8.8.8 & 8.8.4.4. No joy.
50+ devices on network reaching internet & DNS ok. Plex server on RN424 has no problem reaching internet.
- tkevansApprentice
This problem has now disappeared for me. Nothing from NetGear, but my 'check-for-update' is now working properly with no error messages. Thanks.
- RunarHAspirant
Same problem, but firmware 6.10.6.
Have updated one of two but one of them vil not update
RunarH wrote:
Same problem, but firmware 6.10.6.
Have updated one of two but one of them vil not update
Actually a different problem, since the original one was caused by an issue on Netgear's end that caused all check-for-updates to fail on all ReadyNAS. FWIW, it is working on born an RN102 and an RN526 that I checked.
Have you confirmed that the problem NAS can reach the internet?
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