#19436397 5.3.6 ARM-Unable to use ReadyNAS remote

Rozel, what you are describing has happened to me as well. It is because we both attempted to manually install the ReadyNAS Remote addon when really we shouldn't have. Here's how I fixed the problem:

Make sure you remove the ReadyNAS Remote addon from the addons section.

Download the 82 MB firmware update file:
http://www.readynas.com/download/RAIDiator-arm/5.3.6/RAIDiator-arm-5.3.6

Go to System > Settings and click the 'Update Firmware' button under the UPDATE heading. Then browse to your downloaded 82 MB file to update, apply, and restart. This will re-install the firmware and hopefully should correct the ReadyNAS Remote conflict.

Then when your ReadyNAS has finished restarting, make sure you reload the Dashboard, bypassing your browser's cache.

I believe ReadyDrop is sort of a Dropbox clone that uses your ReadyNAS in place of the Dropbox servers. ReadyNAS Remote appears to be a prerequisite for using ReadyDrop.

Hope that helps.

I appreciate that but have done all that already.

I no longer have any conflict, I can see the two new sections and can switch them on or off easily now. I have also upgraded my PC's and Android's apps to the latest versions.

My problem is that they will not connect to my server. I can log-in to Remote but the server refuses to come online. That is my problem.

I may have a go at port-forwarding as an earlier post suggested before returning to 5.3.5.

Can somebody assist me with what I should do both at my server, ReadyNas Remote and my router please? And can you confirm that by doing this that: -

1. I can retain the existing port-forwarding settings which I have for Plex?
2. That my Users will not have to do anything other than upgrade their client softwares?

Cheers

Try to do an os reinstall., by selecting it from the boot menu. That fixed it for me

Yes ok - I will do that - can you confirm though that you had the same "non-connection" problems as I am experiencing please?

"Try to do an os reinstall., by selecting it from the boot menu. That fixed it for me"

Is the "OS reinstall" different from "updating the firmware 5.3.6"?

MFin04 wrote:
"Try to do an os reinstall., by selecting it from the boot menu. That fixed it for me" Is the "OS reinstall" different from "updating the firmware 5.3.6"?

In theory they should do the same thing, but the "OS reinstall" does some different steps than a "firmware update".
This step should not be required, and we are looking in to a few angles to see what we can do to help prevent that step in the coming releases.

akamming wrote:

I had the same issues after the firmware upgrade. Symptons vague - sometimes no remote settings in raidiator - sometimes they were visible, but no matter how hard i tried turning remote or readydrop on. After a refresh of me explorer age remote sometimes returned to diabled - often both readydrop and remote did not work (nas unreachable) I did a manual reinstall of the firmware and then an os reinstall boot menu. Now everything works fine. Only 1 remaining issue. From the android app only anonymous access is working. I did not try this before the firmware upgrade. So i don't know if this is related. Does anyone know how to solve?

I was thinking on the phone to try to updste your readynas remote app and check before you connect since the new update trys to connect with cifs and not ftp , which either way after loging on you need a userid on the nas and not just remote.

Also though I have a v1 readynas on the pc's been fickle. I had to close it after install and run as admin to improve chance to connect on my win7 PC and my Vista there seems to be a diferent problem with both sayin incorrect username or password. Its better than last update but still fickle.

Guys - before I try an OS reinstall, can I please ask again if those that have done it, did you experience non-connection problems before and were they fixed? I have already done a firmware reinstall and this fixed the non-showing of the two icons for ReadyNas Remote and ReadyDrop. I no longer have this problem.

I simply cannot get my users to be able to login nor can I through my Android app.

Same thing here. Just bought readynas duo v2. Remote behind settings turn offs every time i'll go backend (dashboard) and come back. and readydrop is stucked off. i can't change it. It's grey.

I've also a problem with remote client for windows. After installation it says "Invalid URI: The format of the URI could not be determined." I tried to do right click run as admin. Nothing:(

Win 7
IE9 and chrome

@techman05 wht do you suggest? How can i update the remote app on the readynas? It's emedded in the firmware since 5.3.6