NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Tonkinite's avatar
Tonkinite
Luminary
Aug 08, 2017

LACP no longer working on RN516 running 6.7.5

LACP bonding no longer seems to work with my RN516 on 6.7.5, the switch shows only one interface up, as if the teaming is Active Backup, not LACP.  The MTU keeps resetting to 1500 from 9000, as if that is the only thing it can get to work and all the uplink gear supports jumbo frame so that shouldn't be an issue.

 

Have tried dissolving the bond, resetting all the MTUs and re-bonding, but it still doesn't work.  Works just fine on my RN626X, so possibly a model specific issue. Hash setting is L2 on both models, switch is a XS728T on firmware 6.5.1.30.

 

Advice?

26 Replies

Replies have been turned off for this discussion
  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello Tonkinite,

     

    Upon checking the logs I cannot find anything relevant that may cause this behavior of the NAS. Have you tried removing the bond and then re-creating it after the firmware upgrade? You can also try to remove the bond then observe each ethernet port connection if it will be stable or not.

      
    Regards,
    Marty_M 
    NETGEAR Community Team

    • Marty_M's avatar
      Marty_M
      NETGEAR Employee Retired

      Hello Tonkinite,

       

      Have you tried removing the bond and connect the NAS just via ethernet and observe if the connection is stable?

        
      Regards,
      Marty_M 
      NETGEAR Community Team

      • Marty_M's avatar
        Marty_M
        NETGEAR Employee Retired

        Hello Tonkinite,

         

        What hashing is set on the bonding/teaming? Please try setting different hashing type and check if it will make any difference? Please provide details on how do you test the disconnection problem? For isolation have you tried connecting the NAS to different port on the switch? The LACP setup, is the NAS set on static IP address or it is getting it via DHCP?

          
        Regards,
        Marty_M 
        NETGEAR Community Team

    • Tonkinite's avatar
      Tonkinite
      Luminary

      Yes, made no difference on either firmware level, switch shows only one link active, unlike on the RN626X, where both links show active.

  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello Tonkinite,

     

    Was teaming mode working fine before and the problem just recently occured? Did the NAS encounter anything on the network that may have cause this behavior of the NAS. You may check this thread for additional information. 

      
    Regards,
    Marty_M 
    NETGEAR Community Team

    • Marty_M's avatar
      Marty_M
      NETGEAR Employee Retired

      Hello Tonkinite,

       

      There is no specific information on the release notes of firmware version 6.8.0 about the teaming/bonding on the NAS. The 6.8.0 firmware version had been already officially release you may want to try it and check if it will make any difference.

        
      Regards,
      Marty_M 
      NETGEAR Community Team

      • Marty_M's avatar
        Marty_M
        NETGEAR Employee Retired

        Hello Tonkinite,

         

        Upgrading the firmware did not make any difference and the problem persists. Can you please give us a copy of the complete logs of the NAS, you may use any file sharing website like wikisend and just PM the download link.

          
        Regards,
        Marty_M 
        NETGEAR Community Team

    • Tonkinite's avatar
      Tonkinite
      Luminary

      Teaming was last setup and verified on 6.6.1, with the switch at the previous minor release. Not verified on the upgrade to 6.7.2, 6.7.4 & 6.7.5, so could have faltered somewhere along the way.

       

      Both links are lit up on both ends, so no obvious problem with the hardware, and I swapped out the cables as well, no difference.

       

      l skimmed the system log, and there does appear to be signs of a problem, but it's not clear what. I can try changing the teaming mode to something else, and then back to see if that helps. 

       

      Likely a bug, hopefully is/will be addressed in 6.8 releases.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More