NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mediator123
Nov 28, 2009Aspirant
Problems using SyncToy 2.1
Hello everyone,
I´m almost going crazy with my ReadyNas Duo! Since August I´m trying fix the following problem (with the help of Netgear support), unfortunately without any success!
I had a Windows Vista Home Premium System running, using RAIDar 4.1.5 and RAIDiator 4.1.6 [1.00a043]. The ReadyNAS Duo was connected to my 24-port Switch (Linksys SR2024) and I had Twonkey Media 4.4.17 running on it. First I tried to copy some files from my local harddisc to one of the shares (Media) on my NAS, which worked fine until I tried to copy some avi files. I figured out, that it works fine when I switch off Twonkey, so that problem was solved quite quick. But it went really bad -> I tried to use Micrsoft´s Synctoy V2.1 to synchronize my MP3 Collection on the local harddisc with the Share (Media\Music) on the NAS. To make it short -> It never worked. Unfortunatelly the error message was somehow different every time, but the general message was that there were some problems to connect to the NAS. I contacted the Netgear Hotline and they gave me lots of worthless answers (such as a description of what SyncToy is !?) and finally they said that it works fine when they try it on their system and there has to be a problem with my Vista installation. Well, I considered that as a possible reason and for Windows 7 just came out I decided to setup my computer with it. I did a "format C:" and installed Windows 7 Professional. Additionally I resetted the Nas to factory setting. To make sure that Twonkey is not the one to blame I did not install it. And guess what happened when I tried to synchronize the NAS and my MP3 collection with SyncToy this time.... Same shit, different day :-(
Does anybody have the same problems or have any experience on this topic? I´m almost going nuts! Maybe you can also tell me a good alternative for Synctoy, which might work. I tried "Allwaysync", but this did not work either.
Please help me!!!!
Thank you in advance!
Christoph
P.S.: The setup and the used software versions for the NAS were the same with Vista and Windows 7
P.P.S.: I have Kaspersky Internetsecurity 2010 running (2009 Version on the Vista system) - Is this maybe the Problem?
I´m almost going crazy with my ReadyNas Duo! Since August I´m trying fix the following problem (with the help of Netgear support), unfortunately without any success!
I had a Windows Vista Home Premium System running, using RAIDar 4.1.5 and RAIDiator 4.1.6 [1.00a043]. The ReadyNAS Duo was connected to my 24-port Switch (Linksys SR2024) and I had Twonkey Media 4.4.17 running on it. First I tried to copy some files from my local harddisc to one of the shares (Media) on my NAS, which worked fine until I tried to copy some avi files. I figured out, that it works fine when I switch off Twonkey, so that problem was solved quite quick. But it went really bad -> I tried to use Micrsoft´s Synctoy V2.1 to synchronize my MP3 Collection on the local harddisc with the Share (Media\Music) on the NAS. To make it short -> It never worked. Unfortunatelly the error message was somehow different every time, but the general message was that there were some problems to connect to the NAS. I contacted the Netgear Hotline and they gave me lots of worthless answers (such as a description of what SyncToy is !?) and finally they said that it works fine when they try it on their system and there has to be a problem with my Vista installation. Well, I considered that as a possible reason and for Windows 7 just came out I decided to setup my computer with it. I did a "format C:" and installed Windows 7 Professional. Additionally I resetted the Nas to factory setting. To make sure that Twonkey is not the one to blame I did not install it. And guess what happened when I tried to synchronize the NAS and my MP3 collection with SyncToy this time.... Same shit, different day :-(
Does anybody have the same problems or have any experience on this topic? I´m almost going nuts! Maybe you can also tell me a good alternative for Synctoy, which might work. I tried "Allwaysync", but this did not work either.
Please help me!!!!
Thank you in advance!
Christoph
P.S.: The setup and the used software versions for the NAS were the same with Vista and Windows 7
P.P.S.: I have Kaspersky Internetsecurity 2010 running (2009 Version on the Vista system) - Is this maybe the Problem?
17 Replies
Replies have been turned off for this discussion
- dbott67GuidePrevious versions of Synctoy (2.0) were found to cause data corruption when working with NAS devices:
Important NAS and SyncToy 2.0 Information
Please note that there are known issues when using SyncToy 2.0 with a Home NAS. When using a NAS, there is a chance of file corruption. This issue will be fixed in an upcoming release. Unfortunately there are no known workarounds for this issue with SyncToy 2.0.
I realize that you're using 2.1 now (which apparently fixes the issue), but I'm wondering if there's some sort of previous version or related issue causing grief.
What is it that you're trying to do:
- backup your media collection
- keep it synced between PC and NAS
- keep it synced between multiple PCs and NAS
- just keep it all centralized on the NAS and let each device access the shared media folder
There are a number of backup/syncing options, but some may be better suited depending on exactly what you're trying to do. Can you give a specific example of what you'd like to see/do with your media collection? - mediator123AspirantHi,
thank you for your quick reply! As you said, I´m using SyncToy 2.1 (or at least I try to :-)) and I had no previous versions installed on my system. However, regarding your questions please let me explain what I want to do:
I have only one PC which is in the same room as the NAS and both are connected to the switch (Linksys SR2024). On my PC I have 3 harddiscs, one for the OS and the apps, one for all my media data (music, movies and pictures) and one as a backup for the media data (which I will not need anymore, as soon as the NAS works like I want it to). I want to synchronize my media data on the local harddisc with the NAS regularly (preferably automatically). At the moment I´m talking about 105GB (22130 files / 1225 folder) for music, 44GB (15926 files / 242 folders) for pics and 51 GB for movies (140 files / 26 folders). In addition I want to install Twonkey (5.0.68 ??) on the NAS so I can access the media files from my PS3 and in future from my SONOS multiroom system. So in fact it is both - a backup of my files on the PC and a centralization of my media to access the shared folder with my multimedia devices. - dbott67GuideThanks. Probably the easiest thing to do is install DeltaCopy (free; open-source Windows-based version of rsync).
I use DeltaCopy at work to backup my Windows servers to a primary ReadyNAS 2100 and then use the version built into the NAS to replicate the backups to 2 remotely located ReadyNAS 2100 units.
In a nutshell, you need to do the following:
1. Enable rsync on the ReadyNAS (Frontview > Services > Standard File Protocols > rsync).
2. Configure rsync access on the shares that you're backing up to (Frontview > Shares > Share Listing > rsync):
3. Set the desired access on the share for access. At a minimum, you'll need to put the IP address of the PC or you can use the full subnet (ie. 192.168.1.0/24):
4. Install DeltaCopy onto the Windows PC: http://www.aboutmyip.com/AboutMyXApp/DeltaCopy.jsp
5. Configure DeltaCopy as a client and create backup jobs for whatever data you wish to backup:
You can configure the DeltaCopy client to push data to the media share on the NAS (in my example pics below, my NAS is 192.168.1.20 and I'm using the "Archive" share as the Virtual Directory).
6. By default, DeltaCopy will create a folder with the same name. Right-click on the "Files/folders to copy" selection & select Modify Target Path and change it to whatever you want:
7. Set the schedule.
8. There are also option to "Remove deleted items from server" so that if you delete a file from the PC, it will also get deleted from the NAS.
Hope this gets you started.
-Dave - mediator123AspirantHi Dave,
thanks for writing such a detailed guide - I really appreciate. I will try to setup everything during this day and will give you some feedback as soon as I tried it out!
Thanks again!
Christoph - dbott67GuideYou're welcome. I also just posted this for someone else, but figured I might as well reproduce it here if you want to configure the Windows machine to be a server and use Frontview to "pull" the data:
1. Install DeltaCopy and configure as a service:
2. Configure any desired Virtual Directories. These are the folders that the ReadyNAS will connect to and backup:
3. Configure Frontview to connect to your Windows PC (using IP address):
4. Set desired parameters, such as destination and schedule.
-Dave - mediator123AspirantHi,
I tried it now with you first proposal and got the following error message:
Profile MP3 failed to execute.
Execution log
-------------
@ERROR: access denied to media from workstation.lan (10.0.0.1) rsync error: error starting client-server protocol (code 5) at /home/lapo/packaging/rsync-3.0.4-1/src/rsync-3.0.4/main.c(1504) [sender=3.0.4] Error starting client-server protocolRsync.exe returned an error. Will try again. This is retry number 1 of 5 - dbott67GuideDid you put the IP address of the workstation in the "Hosts Allowed Access" field?
- mediator123AspirantHi Dave,
sorry this time it took me a little longer to reply to your last posting, but somehow my DSL-Modem had some problems and I couldn´t fix it until I got a proper Firmware. Anyway, I´m online again and I have to say -> You are a genius! It works just fine!!! In my opinion it is a little slow (who cares as long as it works?), but for future updates I don´t have to copy all the files so it won´t take that long I guess.
Of course you were right, I put the wrong IP adress in the "Hosts Allowed Access" field so that´s why it didn´t work on the first try! During the synchronisation of the pics the were some errors (lost connection to the NAS), but I guess this was tue to the fact that my DSL-Modem died several times and maybe that caused some troubles in the network.
I have two more questions, but there is no need to hurry for answering them:
1.) If I set the schedule for the synchronisation, is it somehow possible to make the PC startup automatically?
2.) I realized that my NAS has no static IP adress. This might lead to troubles becausethe NAS´s IP adress is named in the DeltaCopy Client. Is there a workaround?
Once more "Thank you" for your great help!
Greetings from Austria!
Christoph - dbott67Guide
mediator123 wrote: 1.) If I set the schedule for the synchronisation, is it somehow possible to make the PC startup automatically?
Most computers support some sort of "wake" feature in the BIOS. Check there to see if your computer can be set power on via schedule.mediator123 wrote: 2.) I realized that my NAS has no static IP adress. This might lead to troubles becausethe NAS´s IP adress is named in the DeltaCopy Client. Is there a workaround?
The ReadyNAS can be configured to use a static IP (Frontview > Network > Interfaces). Additionally, many routers now support "DHCP Reservations" (also called static DHCP) where the same IP address can be reserved for a specific device. Check you router's manual to see if it supports it.mediator123 wrote: In my opinion it is a little slow (who cares as long as it works?), but for future updates I don´t have to copy all the files so it won´t take that long I guess.
That's right... it is slow the first time, but subsequent backups are faster. Read this post for a little more info:
viewtopic.php?f=4&t=35911&p=200656#p200627
-Dave - dbott67GuideFWIW, here's an image of the setting in the BIOS for a auto-power on:
Obviously, your BIOS may or may not support this feature or it may be in a different location (your mileage may vary, objects in mirror are closer than they appear, etc.) but this should give you a general idea of what to look for.
-Dave
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!