Network Printers Printing During Security Scan

[davidbel]

**bleep**ing technical support embarrassment. are you hesitating me? Yesterday, like every Tuesday, I printed the 3 **bleep**ing sheets, you don't have firmware to solve it. and even say stupid things to customers who pay a subscription. I dare unsubscribe already.

Hi David,

This issue was fixed with the latest firmware update for your Netgear Orbi router.

Please follow the steps below in order to update to the last version:

https://kb.netgear.com/000058278/How-do-I-update-the-firmware-of-my-Orbi-WiFi-System

Have a nice day!

[Adrian97c]

The issue will be fixed on the upcoming 2.5.xxx FW which is not slated to be released until May.

I can’t share anything else due to agreement.

[davidbel]

I get tired, I deactivate Netgear Armor even having paid the subscription until August. Obviously I will not renew it.
In this forum there are a lot of people, like me, wasting 3 sheets of paper every Tuesday! Does this seem normal to you? They do not care about their clients, or nature ...
Hopefully more people like me will tire of their service and values.

[Adrian97c]

New FW coming out this coming month.... I’m testing it now & it’s finally (after trying 3 diff FWs) works! No more printing (been 3 weeks so far).

[Shiltzy00]

RBR50 version v2.3.5.30 having the same issue that has been driving me mad since I bought the mesh. Prints during security scan and stops in the printer so when I go to print it starts on that sheet and wastes paper. Whats the fix??? I'm ready to go back to my old router. firmware version v2.3.5.30

[Adrian97c]

I’m using an unreleased FW, what I can tell you is that a FIX is coming soon to the masses. It works great!

[erbabu]

Hi

Running the latest firmware for R6900P router with Netgear Armor subscription. When is the new firmware getting rolled out for R6900P router to fix this issue of printing 3 sheets once a week?

Thanks

[garrettdigital]

Still having this issue every week. Is there any way we can get the beta or unreleased firmware so we can get this solved until Netgear can release the firmware?

[Christian_R]

Hello erbabu & garrettdigital, 

May you provide me with the model number of your router along with the current firmware version it's on.

Thanks,

Christian 

[erbabu]

Nighthawk R6900P  

Firmware Version
V1.3.1.64_10.1.36

[dwolson]

R7000 router Firmware v1.0.9.88

Prints 3 pages of curl when security scan is performed.

Please advise

[Christian_R]

Hi dwolson, 

May you update to the router's latest firmware version and let us know if your issue persists.

https://kb.netgear.com/000062033/R7000-Firmware-Version-1-0-11-104-Hot-Fix

Christian 

[ptl4u]

In this forum there are a lot of people, like me, wasting 3 sheets of paper every week! Does this seem normal? They do not care about their clients. This problem has been open for over a year and still not fixed for some!!!  Obviously I will not renew Armor!. Hopefully more people like me will tire of their service and values.

Model: A7000 NightHawk AC1900 

Firmware: V1.0.11.106_10.2.100

[ptl4u]

In this forum there are a lot of people, like me, wasting 3 sheets of paper every week! Does this seem normal? They do not care about their clients. This problem has been open for over a year and still not fixed for some!!!  Obviously I will not renew Armor!. Hopefully more people like me will tire of their service and values.

Model: A7000 NightHawk AC1900 

Firmware: V1.0.11.106_10.2.100

[garrettdigital]

Actually, updating to the most recent firmware on my Orbi, solved the problem a few months back, finally. I hope that is true in your case as well. 

[ptl4u]

Don't have Orbi, so that resolution will not work for me and I have the latest verson of the firmware.

Model: A7000 NightHawk AC1900 

Firmware: V1.0.11.106_10.2.100

[HBP3]

I continue to have this problem.  I have firmware version 1.5.0.48.  I have three network printers so obviously this is wasting a lot of paper for no good reason.  How can I get this fixed?

[spunkymoney35]

Im getting the same  printing out 

Get/ http/ 1.1 

host: 

user-agent: curl/7.59.0

accept: */*

and multiple other pages as well. Can anyone help with this?

[lamcarter]

I have the CBR40 running FW v2.3.5.12 and I’m having these issues with the 3 sheets printing.

I’ve tried the Check for FW Update but nothing comes back.

How do I fix this problem?

[Christian_R]

Hi lamcarter, 

There is a new firmware version available for the CBR40. Please refer to the link below. 

https://kb.netgear.com/000062197/CBR40-Firmware-Version-2-5-0-10

Christian 

[lamcarter]

Is there a link for updating with iOS?

[lamcarter]

I just attempted the manual update by logging into my orbi account and it clearly said there's no updates available.  When I attempt to download the link you sent, I can't figure out how to launch it?  There's no software availble.  Tried it on my MacPro and my Surface.

[Christian_R]

Hi Iamcarter, 

Are you able to check for a firmware update using the web admin page or Orbi app? You may also refer to the article below on how to update the firmware manually. 

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

Christian 

[lamcarter]

Christian,
I upgraded to FW 2.5.0.10 on my modem/router and FW 2.5.1.16 on my satellites and the printer problem persists. Every week at 10:30pm Saturday night, I get 3 nearly blank wasted sheets of paper.

[Christian_R]

Hi Iamcarter,

Thanks for confirming. May you send me a private message with the following info and I'll have support reach out. 

Email:

Phone:

Preferred Contact Time: (including Timezone)

Christian

[howardwaz]

I keep getting the three page report. Happens on two Brother Printers every week for at least a year=  about 300 pieces of paper! You promised a fix a year ago... Any progress?

HEAD / HTTP/1.1

Host: 192.... etc