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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
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XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
I can't tell you how disappointed I am with the XR700. I am not an IT perfessional but this isn't my first rodeo. I have had issues getting DHCP to work correctly. It starts off ok and any little change, even an SSID, and the next time I connect it tells me it's secure and no internet. I can plug in a static IP but if I wanted that I would have payed $100. I tried several factory resets, different firmware revision, nothing works as expected. My current installed firmware is the latest, 1.0.1.20. I was excited about the DUMAOS, doesn't work worth a **bleep**. The network map is useless, things keep poping on and offline incorrectly. Yes, I know it has a 30 sec refresh or so I hear. I had to disable smartconnect, to prevent connections from hunting between band and dropping connections. When it sort of works, the coverage isn't even as good as my R7000. Yes, the R7000 I wanted to replace does all of these things and gives me a table of actual devices that are on my network. So, the $400 question is, "Does anyone know if this is a fluke or just a piece of crap?" I've had 4 or 5 Netgear routers and only upgraded for new features or performance. This community is my last chance before Amazon is getting a return and I go with ROG.
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? IF so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
What is the size of your home? Sq Ft?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
@ShooterStein wrote:I can't tell you how disappointed I am with the XR700. I am not an IT perfessional but this isn't my first rodeo. I have had issues getting DHCP to work correctly. It starts off ok and any little change, even an SSID, and the next time I connect it tells me it's secure and no internet. I can plug in a static IP but if I wanted that I would have payed $100. I tried several factory resets, different firmware revision, nothing works as expected. My current installed firmware is the latest, 1.0.1.20. I was excited about the DUMAOS, doesn't work worth a **bleep**. The network map is useless, things keep poping on and offline incorrectly. Yes, I know it has a 30 sec refresh or so I hear. I had to disable smartconnect, to prevent connections from hunting between band and dropping connections. When it sort of works, the coverage isn't even as good as my R7000. Yes, the R7000 I wanted to replace does all of these things and gives me a table of actual devices that are on my network. So, the $400 question is, "Does anyone know if this is a fluke or just a piece of crap?" I've had 4 or 5 Netgear routers and only upgraded for new features or performance. This community is my last chance before Amazon is getting a return and I go with ROG.
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
Check out this pic. This should have tipped us both off. Never Again!
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
I appreciate the feedback. I didn't mention it beacuse I was interested in the response I would get but I'm a veteran electrical controls engineer. There is no doubt that there is a firmware issue with this router. Conceptually, it's got some perks but if you can't make it preform basic router functions what good are the fancy colored DumaOS screens worth. I don't even trust what they show me. The coverage issue was only an exclaimation point on the performance. I would have let that slide if 90% of the other things works. As far as the NAT response, it's not that. I hope Netgear understands that for a premium price the customers are expecting a premium product. For me, after 20 years of Netgear, I'm looking elsewhere.
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
Maybe next time give feed back to the question presented as well. Can't help you out if you don't help us.
FYI, the picture in the post with the GREEN check marks? Means those problems were solved.
Good Luck.
@ShooterStein wrote:I appreciate the feedback. I didn't mention it beacuse I was interested in the response I would get but I'm a veteran electrical controls engineer. There is no doubt that there is a firmware issue with this router. Conceptually, it's got some perks but if you can't make it preform basic router functions what good are the fancy colored DumaOS screens worth. I don't even trust what they show me. The coverage issue was only an exclaimation point on the performance. I would have let that slide if 90% of the other things works. As far as the NAT response, it's not that. I hope Netgear understands that for a premium price the customers are expecting a premium product. For me, after 20 years of Netgear, I'm looking elsewhere.
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
@FURRYe38 wrote:Maybe next time give feed back to the question presented as well. Can't help you out if you don't help us.
FYI, the picture in the post with the GREEN check marks? Means those problems were solved.
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
Only here to try and help figure out users problems.
If users don't give feedback to questions presented, makes it kind of hard for us to troubleshoot and give suggestions that may help. Not much else we can do here in the forums.
I ran the XR700 for a short period of time. I didn't keep it as it was something that I needed as my XR450 was working great and just as good as the 700 did. I didn't see any of these disconnections or bad coverage is some of you seem to be having problems with.
Also there is the beta forum for these routers as well. User can apply for beta access and may gain more information and experiences with the beta side if they choose to do so. Don't have to of course.
Overall, if users are not getting good experiences from there routers, users need to contact NG support and let them know and or return the routers to place of purchase.
https://www.netgear.com/mynetgear/registration/login.aspx
Good Luck.
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
I am having the same issues. IT Professional in Networking for over 10 years. Cant get the DHCP server to work at all.
If the R-apps stop working then the 5ghz seems to work better....but when i reboot only about 10 devices get an IP address the rest do not.
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Re: XR700 DHCP, No Internet, Dropping Connection, Bad Coverage
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