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What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
@Adhit wrote: Hello been having the same problem. May I have the beta firmware as well please? My first three characters on my router is 6JY.
After beta fw update works seamlessly, but yesterday got 2 reboots after few days, so beta needs further polishing. It’s vast improvement vs .40 but with all fairness it’s still too often when compared to my recent router. BTW I have noticed big discounts for RAX120, so it may suggest the model has some hardware flaws and may be discontinued soon.
Some troubleshooting would be suggested to see if other factors maybe contributing to your reboots you saw.
How many days of up time did you see before this supposed reboots happened?
@daray wrote: After beta fw update works seamlessly, but yesterday got 2 reboots after few days, so beta needs further polishing. It’s vast improvement vs .40 but with all fairness it’s still too often when compared to my recent router. BTW I have noticed big discounts for RAX120, so it may suggest the model has some hardware flaws and may be discontinued soon.
It’s only new router in my set up, so I doubt there are other factors causing reboot. It’s been 4 days on beta. FW. It might be the case of multiple devices being logged in at the same time, but have only 15 devices connected to the network.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How is basic and advanced wireless settings configured on the router?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
What is the Default DHCP IP address pool range set for?
im an IT network engineer, this wifi router is what is rebooting at least once a day if not 2 or 3 times a day. wired devices and wifi devices are losing connection. the fiber modem/gateway is staying alive during the netgear nighthawk's reboot.
Long story short, I bought a RAX120v2 in June 2022 and the router would randomly shutoff and reboot. I've gone through pretty much all of their troubleshooting bullcrap and it still exists. Netgear seems to have failed to quality check their hardware before releasing it into the market and refuses to own up to it and make things right for customers who spent hundreds on this crap router. Not like it matters to anyone but I'm officially done with NETGEAR and moving on. you'd be angry too if you spent hundreds on a product and it's malfunctioning. Even the support team can't fix this stupid problem but I guess its the customers that screwed up for buying this crap product from NETGEAR.
How about lets try loading up a Beta FW that has fixed this issue?
Please post the first 3 characters of the routers serial number seen on the sticker in back.
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
im an IT network engineer, this wifi router is what is rebooting at least once a day if not 2 or 3 times a day. wired devices and wifi devices are losing connection. the fiber modem/gateway is staying alive during the netgear nighthawk's reboot.
@greggag wrote: Hi. I have been dealing with this same issue for almost a year. I would like to try the beta FW. My serial number starts with 6JY. Thank You!
Reporting back that since the factory reset and beta flash to V1.2.8.43-rc my RAX120v2 has been stable without issue. Uptime is 08:14:59:24 per debug.htm
Reporting back that since the factory reset and beta flash to V1.2.8.43-rc my RAX120v2 has been stable without issue. Uptime is 08:14:59:24 per debug.htm
Hi, I have the router router since 11.2022 and directly run into the reboot trouble FW is updated to the latest regular FW. Reboot occurs minimum note time on day, if there is some higher load on the wireless lan then the reboot can happen 3-4 times In one hour. May I can also try the Beta FW? SNR: 066
@Ma3012 wrote: Hi, I have the router router since 11.2022 and directly run into the reboot trouble FW is updated to the latest regular FW. Reboot occurs minimum note time on day, if there is some higher load on the wireless lan then the reboot can happen 3-4 times In one hour. May I can also try the Beta FW? SNR: 066
