Reply

RBR/RBS 50 firmware 2.7.3.22

pablohoney
Luminary

RBR/RBS 50 firmware 2.7.3.22

New firmware is incoming this week I have been told. No release notes details yet but may fix either device list issues or link rate issue. Keep an eye on https://www.netgear.com/support/product/RBK50.aspx#download
Message 1 of 37
spewak
Luminary

Re: RBR/RBS 50 firmware 2.7.3.22

You know pablo,

at this point, I think I will wait this one out. I normally will not wait for the firmware auto update cycle and instead will opt for manual install. Not so anymore. Router and sat. working well.

Message 2 of 37
wimmme
Aspirant

Re: RBR/RBS 50 firmware 2.7.3.22

@spewak  And on what version are you running ? I 'm on 2.7.2.104, running pretty stable on RBR50 and RBS50, but not on my RBS50Y ...

Message 3 of 37
RASB
Initiate

Re: RBR/RBS 50 firmware 2.7.3.22

The current posting on the web site is incorrect. The zip file for the router RBR50 is fine the file for the RBS50 satellite contains the RBR50 image file as well. The RBS50 image is missing.

 

I spoke with support and was disconnected during the call and no one has called back so ....

 

So I am currently half updated. (anyone aware of any pit falls running hybrid on firmware revs until update is posted correctly.

Message 4 of 37
pablohoney
Luminary

Re: RBR/RBS 50 firmware 2.7.3.22

I have just noticed that too! I have emailed my contact directly in support to make them aware of the issue and asked them to fix it ASAP.
Message 5 of 37
tagteam
Virtuoso

Re: RBR/RBS 50 firmware 2.7.3.22

In case anyone else reading this thread is interested:

 

Bug Fixes:

  • Fixes the DNS query failure issue that occurs when traffic meter and daylight saving are enabled

Security Fixes:

  • This firmware addresses security vulnerabilities.
Message 6 of 37
pablohoney
Luminary

Re: RBR/RBS 50 firmware 2.7.3.22

So after installing this latest firmware, the link rate issue appears to be fixed in that you can now see the link rate of your devices that are connected to your satellites. However, the missing devices issue is still present.
Message 7 of 37
randomousity
Luminary

Re: RBR/RBS 50 firmware 2.7.3.22

@RASB @pablohoney They fixed the issue with the mismatched firmware. The downloads now contain the correct images. Will probably wait a couple days to install so I can see some feedback on it first, but I've looked in the zip files and they now contain the proper images.

My Setup | Internet via TC8715D Cable modem, Bridge Mode, 200↓ 10↑ | Wifi Router Orbi RBK50 AC3000, Router Mode, Wireless Backhaul
Message 8 of 37
pdeethardt
Apprentice

Re: RBR/RBS 50 firmware 2.7.3.22


@pablohoney wrote:
So after installing this latest firmware, the link rate issue appears to be fixed in that you can now see the link rate of your devices that are connected to your satellites. However, the missing devices issue is still present.

That's disappointing about the missing devices issue. One of my Ring cameras always shows disconnected, even though it's connected and functioning just fine. Hopefully the next update will resolve that.

Message 9 of 37
pablohoney
Luminary

Re: RBR/RBS 50 firmware 2.7.3.22

I’ve gone back to the contact directly about this as I also have this issue along with other devices that are connected/working but not showing on a devices list.
Message 10 of 37
polomorales
Aspirant

Re: RBR/RBS 50 firmware 2.7.3.22

HELP!, mY RBR50 and 4 RBS50 updated to 2.7.3.22 and now no device will stay on the network. How do I roll back to the previous version 104? It was solid?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 11 of 37
FURRYe38
Guru

Re: RBR/RBS 50 firmware 2.7.3.22

Try a factory reset and setup from scratch:

https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ

 

Been working solid for me:

https://community.netgear.com/t5/Orbi/New-RBK50-53-Series-Firmware-Version-2-7-3-22/m-p/2120708/high...


@polomorales wrote:

HELP!, mY RBR50 and 4 RBS50 updated to 2.7.3.22 and now no device will stay on the network. How do I roll back to the previous version 104? It was solid?


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 12 of 37
Magistus
Aspirant

Re: RBR/RBS 50 firmware 2.7.3.22

Same.  I went onto the application on my phone, did the mandatory restart, and now my internet speeds have dropped and my internet drops constantly.  What can I do in order to fix this?  Or do I have to do a rollback of firmware versions?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 13 of 37
FURRYe38
Guru

Re: RBR/RBS 50 firmware 2.7.3.22

Try a factory reset and setup from scratch:

https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ

 

Been working solid for me:

https://community.netgear.com/t5/Orbi/New-RBK50-53-Series-Firmware-Version-2-7-3-22/m-p/2120708/high...


@Magistus wrote:

Same.  I went onto the application on my phone, did the mandatory restart, and now my internet speeds have dropped and my internet drops constantly.  What can I do in order to fix this?  Or do I have to do a rollback of firmware versions?


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 14 of 37
nicholb
Luminary

Re: RBR/RBS 50 firmware 2.7.3.22


@polomorales wrote:

HELP!, mY RBR50 and 4 RBS50 updated to 2.7.3.22 and now no device will stay on the network. How do I roll back to the previous version 104? It was solid?


Go to this page and hit the + by "view previous versions". Download .104 and install manually. You may also need to do a factory reset and manual setup afterward. Just downgrading did not resolve the issue on mine. 

 

https://www.netgear.com/support/product/RBK50.aspx#download

Message 15 of 37
PCSP
Tutor

Re: RBR/RBS 50 firmware 2.7.3.22

Enable telnet in Debug mode is missing

Message 16 of 37
FURRYe38
Guru

Re: RBR/RBS 50 firmware 2.7.3.22

https://community.netgear.com/t5/Orbi/RBS50-issues-with-Firware-V2-7-3-22-Firmware-incorrect/td-p/21...


@PCSP wrote:

Enable telnet in Debug mode is missing


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 17 of 37
Magistus
Aspirant

Re: RBR/RBS 50 firmware 2.7.3.22

I have done two (2) complete resets on the ORBI system.  Each time after the reset, it updates the firmware and the internet drops to garbage again and/or devices get dropped from the ORBI system.  I've started playing around with settings to see if I can make it better; however, I have not been sucessful so far. 

 

Last resort is to manually go back to previous firmware version when we had really good and reliable internet speeds and didn't drop devices.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 18 of 37
FURRYe38
Guru

Re: RBR/RBS 50 firmware 2.7.3.22

So try a reset AFTER the system is updated to v22? 


@Magistus wrote:

I have done two (2) complete resets on the ORBI system.  Each time after the reset, it updates the firmware and the internet drops to garbage again and/or devices get dropped from the ORBI system.  I've started playing around with settings to see if I can make it better; however, I have not been sucessful so far. 

 

Last resort is to manually go back to previous firmware version when we had really good and reliable internet speeds and didn't drop devices.


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 19 of 37
scubabuddy
Aspirant

RBR50 + 2 x RBS 50 firmware went from 2.7.2.104 to 2.7.3.22 now no wired backhaul + app issues

RBR50 + 2 x RBS 50 firmware just upgraded from 2.7.2.104 to 2.7.3.22

 

Seems it broke my setup without me clicking to update (I read in another thread that Netgear forced an update - seriously??? WTF??? Is that serious? In the middle of a pandemic, break everyone's wifi while they are working from home?)

 

Issues found:

 

 * wired backhaul no longer working, only connects using wirelsss (which is poor quality, thus the reason for the wired backhaul). MAJOR ISSUE

 

 * using Android "Netgear Orbi - WiFi System App" version 2.10.6.1635 (the latest, released 23 July 2021) shows both RBS50 as disconnected (red lines), whereas logging into the router itself shows both RBS50 connected using wireless backhaul.

 

 * [subjective] wireless connectivity is poor when via the RBS50 now, previously it was rock solid using v2.7.2.104 with wired backhaul.

 

 * no "enable telnet" option, so no way to properly diagnose or fix

 

Can I revert to the 2.7.2.104 ? How? Will it "auto-upgrade" itself again? And can I avoid an auto-upgrade by blocking some particular DNS addresses? (Orbi is inside another network).

Message 20 of 37
FURRYe38
Guru

Re: RBR50 + 2 x RBS 50 firmware went from 2.7.2.104 to 2.7.3.22 now no wired backhaul + app issues

Try to power OFF the RBR and RBS for 1 minute. Pull the power cord as well. Turn back ON. Factory reset the RBR and RBS and setup from scratch. Let us know if this bridges back wired back haul. 

 

Is the RBS directly connected to the back of the RBR or is there a switch in between?

 


@scubabuddy wrote:

RBR50 + 2 x RBS 50 firmware just upgraded from 2.7.2.104 to 2.7.3.22

 

Seems it broke my setup without me clicking to update (I read in another thread that Netgear forced an update - seriously??? WTF??? Is that serious? In the middle of a pandemic, break everyone's wifi while they are working from home?)

 

Issues found:

 

 * wired backhaul no longer working, only connects using wirelsss (which is poor quality, thus the reason for the wired backhaul). MAJOR ISSUE

 

 * using Android "Netgear Orbi - WiFi System App" version 2.10.6.1635 (the latest, released 23 July 2021) shows both RBS50 as disconnected (red lines), whereas logging into the router itself shows both RBS50 connected using wireless backhaul.

 

 * [subjective] wireless connectivity is poor when via the RBS50 now, previously it was rock solid using v2.7.2.104 with wired backhaul.

 

 * no "enable telnet" option, so no way to properly diagnose or fix

 

Can I revert to the 2.7.2.104 ? How? Will it "auto-upgrade" itself again? And can I avoid an auto-upgrade by blocking some particular DNS addresses? (Orbi is inside another network).


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 21 of 37
PCSP
Tutor

Re: RBR/RBS 50 firmware 2.7.3.22

From: https://community.netgear.com/t5/Orbi/RBR-RBS-50-firmware-2-7-3-22/m-p/2122503/highlight/true#M12385...


@FURRYe38 wrote:
https://community.netgear.com/t5/Orbi/RBS50-issues-with-Firware-V2-7-3-22-Firmware-incorrect/td-p/2113523/jump-to/first-unread-message

@PCSP wrote:
Enable telnet in Debug mode is missing

 

 

I think I use correct version (I downloaded 10 July 2021 - and got RBR50-V2.7.3.22.img, RBS50-V2.7.3.22.img) and everything is OK except missing enable telnet in Debug mode. 

 

I will try download it again and test it

 

$ md5sum *V2.7.3.22*

09a78255fb2ce64d065eb59805ca3750 RBR50-V2.7.3.22-20210710.zip
09a78255fb2ce64d065eb59805ca3750 RBR50-V2.7.3.22-20210805.zip
ad86562c89a82678e366bb28fdec218b RBS50-V2.7.3.22-20210710.zip
ad86562c89a82678e366bb28fdec218b RBS50-V2.7.3.22-20210805.zip

 

Message 22 of 37
FURRYe38
Guru

Re: RBR/RBS 50 firmware 2.7.3.22

Telnet is no longer supported on NG FW. 


@PCSP wrote:

From: https://community.netgear.com/t5/Orbi/RBR-RBS-50-firmware-2-7-3-22/m-p/2122503/highlight/true#M12385...


@FURRYe38 wrote:
https://community.netgear.com/t5/Orbi/RBS50-issues-with-Firware-V2-7-3-22-Firmware-incorrect/td-p/2113523/jump-to/first-unread-message

@PCSP wrote:
Enable telnet in Debug mode is missing

 

 

I think I use correct version (I downloaded 10 July 2021 - and got RBR50-V2.7.3.22.img, RBS50-V2.7.3.22.img) and everything is OK except missing enable telnet in Debug mode. 

 

I will try download it again and test it

 

$ md5sum *V2.7.3.22*

09a78255fb2ce64d065eb59805ca3750 RBR50-V2.7.3.22-20210710.zip
09a78255fb2ce64d065eb59805ca3750 RBR50-V2.7.3.22-20210805.zip
ad86562c89a82678e366bb28fdec218b RBS50-V2.7.3.22-20210710.zip
ad86562c89a82678e366bb28fdec218b RBS50-V2.7.3.22-20210805.zip

 


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 23 of 37
Gebla
Apprentice

Re: RBR/RBS 50 firmware 2.7.3.22

This release is broken as well. Wired devices to a hub loose connection for a short period of time. Short drop outd causing streams to break/stop.

When is Netgear able to create a release without problem. This is ridiculous.

Tried a reset and still issue occurs.
Message 24 of 37
FURRYe38
Guru

Re: RBR/RBS 50 firmware 2.7.3.22

https://community.netgear.com/t5/Orbi/New-RBK50-53-Series-Firmware-Version-2-7-3-22/m-p/2124631/high...


@Gebla wrote:
This release is broken as well. Wired devices to a hub loose connection for a short period of time. Short drop outd causing streams to break/stop.

When is Netgear able to create a release without problem. This is ridiculous.

Tried a reset and still issue occurs.

 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 25 of 37
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