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Orbi WiFi 7 RBE973
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GS724T v?

richai
Aspirant

GS724T v?

I have a customer with 4 gs724t smart switches.  They recently had a audit (they are afinancial institution), and the audit recommended they thurn off telnet.  On the v4 of this switch the GUI interface has the option to turn telnet on and off by going to maintenance->Troubleshooting->Remote Diagnostics.  On their switch the GUI in the same place does not have the Remote Diagnostics option.  I am guessing they are v3 or earlier.  Is there a firmware upgrade for this or is there a different way to turn off telnet?  There is no console port on these switches that I can see.

Message 1 of 5

Accepted Solutions
DanielZhang
NETGEAR Expert

Re: GS724T v?

Hi Richai,

Thanks for your confirmation.

Please upgrade to 6.3.1.19 if switches are GS724Tv4.

The new firmware enhanced the feature just you want(Remote Diagnostics)

Please reference following guide to upgrade:

How to upgrade GS724Tv4 to 6.3.1.19.

 

May the solution help you.Smiley Happy

View solution in original post

Message 4 of 5

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DanielZhang
NETGEAR Expert

Re: GS724T v?

Hi richai,

Welcome to NETGEAR community!Smiley Happy

 

Could you please confirm the firmware version on the GS724T which don't have option to disable remote Remote Diagnostics.

 

If the firmware is 6.3.x.x and the switch is GS724Tv4.

Please upgrade to 6.3.1.19 since we add this option on 6.3.1.16 or later release.

 

If the firmware version is 5.4.x.x and the switch is GS724Tv3.

We don't have GUI option to control it.

But we have another way to disable Telnet and i can send PM to you about it.

Let me know if your switches are GS724Tv3.

 

 

 

 

 

Thanks,

Daniel.

Message 2 of 5
richai
Aspirant

Re: GS724T v?

I am not sure how to reply to the response to my question but, the switches are V4 and are out of date on the firmware.  Is updating the firmware the same as other hardware, download on PC and push to switch, ot is there a special way to do it?  Thanks for your quick response on the initial question.

Message 3 of 5
DanielZhang
NETGEAR Expert

Re: GS724T v?

Hi Richai,

Thanks for your confirmation.

Please upgrade to 6.3.1.19 if switches are GS724Tv4.

The new firmware enhanced the feature just you want(Remote Diagnostics)

Please reference following guide to upgrade:

How to upgrade GS724Tv4 to 6.3.1.19.

 

May the solution help you.Smiley Happy

Message 4 of 5
richai
Aspirant

Re: GS724T v?

The fimware update solved the problem. Thank you.
Message 5 of 5
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