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Unable to connect using a browser
All of a sudden when I try and access either the admin page or my own share, i get this message using EDGE or Google Chrome;
This site can’t provide a secure connection
192.168.0.10 uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
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Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite.
The Nas drive appears not to be able to check for UPDATES either or send email alerts
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danesol wrote:
The Nas drive appears not to be able to check for UPDATES either or send email alerts
What firmware are you running?
danesol wrote:
All of a sudden when I try and access either the admin page ... i get this message using EDGE or Google Chrome;
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
The client and server don't support a common SSL protocol version or cipher suite.
Plenty of other folks reporting this. Always a good idea to look for that before starting a new thread. Older ReadyNAS (including the Duo) only support TLS 1.0 for HTTPS connections. Most browsers have (very) recently dropped support for TLS 1.0 and TLS 1.1. So there isn't a common protocol version anymore - and therefore no connection is made.
For now, you can still use internet explorer. If you don't have that, you can alternatively install an old version of firefox (94.0.2) that will work. https://support.mozilla.org/en-US/kb/install-older-version-firefox Make sure you immediately change the settings to disable automatic updates.
Keep an eye out here, as there might be better options in the future.
Thanks for the reply
StephenB wrote:
danesol wrote:The Nas drive appears not to be able to check for UPDATES either or send email alerts
What firmware are you running?
>The latest apparently which I installed last year
RAIDiator 4.1.16 [1.00a043]danesol wrote:
All of a sudden when I try and access either the admin page ... i get this message using EDGE or Google Chrome;
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
The client and server don't support a common SSL protocol version or cipher suite.
Plenty of other folks reporting this. Always a good idea to look for that before starting a new thread. Older ReadyNAS (including the Duo) only support TLS 1.0 for HTTPS connections. Most browsers have (very) recently dropped support for TLS 1.0 and TLS 1.1. So there isn't a common protocol version anymore - and therefore no connection is made.
For now, you can still use internet explorer. If you don't have that, you can alternatively install an old version of firefox (94.0.2) that will work. https://support.mozilla.org/en-US/kb/install-older-version-firefox Make sure you immediately change the settings to disable automatic updates.
>Yes IE does work to some degree and if I try and change my "mapped drives" from //nas1/richard to //192.168.0.10/richard that too works for now
Keep an eye out here, as there might be better options in the future.
>Strangely though when I access the default shares ( 192.168.0.10/shares ) it loads both in Edge and Google Chrome
>I'm playing about with creating Certificates now to see if I can get round this issue that way
This is NORMAL : "Plenty of other folks reporting this"
Netgear should PREVENT this happening, I encurage to report this issue separatly, without having many reports a company can just ignore a bug fix!
dandan5 there is some more information here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/Workaround-for-ERR-SSL-VERSION-OR-CIPHER-MISMATCH-problem-for/m-p/2198243
Not from Netgear though.
Welcome to the Community!
That is due to your updated MS Edge and Google Chrome browsers where TLS 1.0/1.1 is not supported or disabled. Legacy NAS running OS4 or OS5 uses TLS1.0.
You need to try using IE or download and install an older version of Firefox as a workaround. You will also need to change a setting where it will not auto update.
Make sure you have access to your data and make backup for security,
HTH
- "You need to try using IE or download and install an older version of Firefox as a workaround. You will also need to change a setting where it will not auto update.". NOT doing that. Netgear crap device is going out with the garbage, where it belongs!
Disappointed (former) customer!
If you are using EDGE, it has a possibility to be set in internet explorer mode for pages specified by yourself.
Search for a Microsoft page for this mode.
You can go to this link to find the older version of Firefox which works.
https://ftp.mozilla.org/pub/firefox/releases/89.0b9/win32/en-US/
Turn off automatic updates after install
Isn't this frustrating!
I could not connect to my ReadyNAS NV+ via my 2 year old Windows PC or a Browser.
So I fired up my old legacy PC from storage, that connected immediatlely into the ReadyNAS NV+ drive. I used this connection to transfer my files from the old "ReadyNAS NV+" to the newer "ReadyNAS 516".
I'll throw out the perfectly working "ReadyNAS NV+" and continue with another NAS. Problem solved (until the newer NAS becomes unsupported by newer versions of Windows!
RICHARDA380 wrote:
I could not connect to my ReadyNAS NV+ via my 2 year old Windows PC or a Browser.
(1) You'd be able to access the shares from file explorer if you'd enabled SMB 1/CIFS on the PC (using "turn windows features on or off").
(2) You'd be able to access from a browser using the information here:
RICHARDA380 wrote:
I'll throw out the perfectly working "ReadyNAS NV+" and continue with another NAS.
Another option is to use it as part of your backup plan. My own NV+ is on a power schedule, and regularly backs up some shares on my main NAS (an RN526) using rsync. Filesharing protocols are disabled.
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