GS752TP - Slow Web Interface

To Eric,
I work in Netgear. I'm fairly sure the issue is browser related.

Can you study the linked articles
[URL="http://kb.netgear.com/app/answers/detail/a_id/23841"]

[URL="http://kb.netgear.com/ci/fattach/get/313/1379347578/redirect/1/filename/Webinterface%20not%20displaying%20properly%20on%20IE8_9_Firefox.pdf"]

Can you report back to the Forum with your comments and editions.

Thank you, Marto

Turns out there is some sort of javascript error. It is a modification not allowed error on line in 756 of globalFunctions.js. It gets triggered on several pages, but the first I found was the LAG config page. Netgear support seems to be ignoring me... but maybe they will fix it. Their response was to use IE6 to 9 in windows...

Pretty lame that they can't manage to support any modern browser on a brand new piece of hardware. Most likely will be using the Cisco 200 series in the future.

Which browser are you using?

adit wrote:
Which browser are you using?

I have tried Firefox, Chrome, Safari, and Opera. All of the latest versions. Same error on all browsers.

EFaden wrote:
but the first I found was the LAG config page. Netgear support seems to be ignoring me... but maybe they will fix it. Their response was to use IE6 to 9 in windows... .

Has anyone had any luck in this, any tricks to get around it?

In any page that I want to see ports and select them individually, they are just not there. So LAG is where my main need is but I noticed it in Protected ports as well.

I have tried it in Safari, Chrome and Firefox in MAC OS X. (Firefox seems to work the best but definitely not perfect)

and Windows 7, Firefox, Chrome and IE9. I installed an old XP SP2 this morning to get to IE6 and it just didn't want to play at all.

I had assumed it was DOA and am waiting for a replacement but I am now thinking the next one will be the same.

mEDIEVIL wrote:

Has anyone had any luck in this, any tricks to get around it? In any page that I want to see ports and select them individually, they are just not there. So LAG is where my main need is but I noticed it in Protected ports as well. I have tried it in Safari, Chrome and Firefox in MAC OS X. (Firefox seems to work the best but definitely not perfect) and Windows 7, Firefox, Chrome and IE9. I installed an old XP SP2 this morning to get to IE6 and it just didn't want to play at all. I had assumed it was DOA and am waiting for a replacement but I am now thinking the next one will be the same.

From what I was able to figure out is that there are JS errors on several browsers which break the page. I was able to get it to work in IE8... but support just brushed me off saying browser "X" wasn't supported.

EFaden wrote:
I was able to get it to work in IE8... but support just brushed me off saying browser "X" wasn't supported.

That is better news for me as I cant get the web interface to work anywhere near properly in IE6, 7, 8 or 9.

I am hoping that this is now pointing to a dud unit.

In IE, the first page that loads after password entry is blank , system details etc, etc. In FireFox this page appears somewhat correct.
I am crossing my fingers it is just a DOA unit.

I have tried to flash the unit with the firmware again as per Netgear support request but does not make a difference.

EFaden wrote:
I was able to get it to work in IE8...

Thanks for the tip. I was having the exact same problem, and thank goodness I still have a VM sitting around running XP. Serious issue, Netgear, forcing customers to run antiquated browsers to manage their equipment...

Marto73 wrote:
To Eric, I work in Netgear. I'm fairly sure the issue is browser related. Can you study the linked articles [URL="http://kb.netgear.com/app/answers/detail/a_id/23841"] [URL="http://kb.netgear.com/ci/fattach/get/313/1379347578/redirect/1/filename/Webinterface%20not%20displaying%20properly%20on%20IE8_9_Firefox.pdf"] Can you report back to the Forum with your comments and editions. Thank you, Marto

The first article linked here takes you to a KB which instructs us to make changes to our browser which would slow all other Internet browsing down. I think that this really is an unacceptable expectation from Netgear. These switches should have their web server updated so that they can handle requests from modern browsers.

I am now in a position where I am having increasing difficulty accessing the VLAN pages on my smart switches from any browser at all.

When is this going to be fixed?
Jon :mad: