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Forum Discussion
104 support for 6TB hdds and Fan Replacement question
Hi there,
I think about buying a ReadyNAS 104 but there are two things that I have to get clear first (burned child).
1.) I wait for a firmware that supports 6TB HDDs because I have a lot of big files to store (filming the kiddies consumes space faster as light...)
now comes the really serious part
2.) I already own a Synology 411+II and I have the widely spread Synology-problem with replacement fans.
(fans got louder in lifetime, replacement with fitting silent fans now gets me an false alarm that a fan would not work (i checked it does!), raises a error log entry, after a minute it logges the fan would have continue working ...till the next minutes)
I can turn off fhe annoying beeping BUT the NAS is no more getting to sleep now because it is running in (false) error mode!
The long discussions in the forum came to the conclusion that Synology uses a non-standard fan signal management of the fan pins. So EVERY non-original fan would cause this error. (means you're bound for all times to one manufacturer which you CANNOT buy simply in the internet from as a normal consumer customer) :twisted:
http://forum.synology.com/enu/viewtopic.php?f=140&t=28534&start=15#p239802
so
Question 1)
How fast come the firmwares usually to the non-business ReadyNAS models? Is the 104 even Expected to support 6TB HDDs in time (or later 8, 10, 15 TB hdds) or is this model already dead for future support an I have to buy a 314 (much more expensive)?
Question 2)
Does Netgear models like 104 allow simple fan replacement with user standard fans from different manufacturers or is there such a hidden gyve too like the one Synology "surprises" its customers with?
Many thanks in advance!
I think about buying a ReadyNAS 104 but there are two things that I have to get clear first (burned child).
1.) I wait for a firmware that supports 6TB HDDs because I have a lot of big files to store (filming the kiddies consumes space faster as light...)
now comes the really serious part
2.) I already own a Synology 411+II and I have the widely spread Synology-problem with replacement fans.
(fans got louder in lifetime, replacement with fitting silent fans now gets me an false alarm that a fan would not work (i checked it does!), raises a error log entry, after a minute it logges the fan would have continue working ...till the next minutes)
I can turn off fhe annoying beeping BUT the NAS is no more getting to sleep now because it is running in (false) error mode!
The long discussions in the forum came to the conclusion that Synology uses a non-standard fan signal management of the fan pins. So EVERY non-original fan would cause this error. (means you're bound for all times to one manufacturer which you CANNOT buy simply in the internet from as a normal consumer customer) :twisted:
http://forum.synology.com/enu/viewtopic.php?f=140&t=28534&start=15#p239802
so
Question 1)
How fast come the firmwares usually to the non-business ReadyNAS models? Is the 104 even Expected to support 6TB HDDs in time (or later 8, 10, 15 TB hdds) or is this model already dead for future support an I have to buy a 314 (much more expensive)?
Question 2)
Does Netgear models like 104 allow simple fan replacement with user standard fans from different manufacturers or is there such a hidden gyve too like the one Synology "surprises" its customers with?
Many thanks in advance!
12 Replies
Replies have been turned off for this discussion
- 1) The 104 does not support volumes larger than 16TB in capacity. So whilst using 6TB drives should be possible with some RAID configurations it isn't with others. With high capacity disks for performance reasons anyway the 314 would be a better choice.
2) Replacing the fan does void the warranty. The 104 has a 3 year limited hardware warranty and the 314 has a 5 year limited hardware warranty. Depending on what fan you choose the NAS may think it has a problem. Considering all new 104 purchases should still be under warranty I don't think many users would have looked into this much yet.
Welcome to the forum! - Hi and Thanks for your response!
mdgm wrote: 1) The 104 does not support volumes larger than 16TB in capacity.
Is this technically impossible or could that get pushed in a future firmware?mdgm wrote: 2) Replacing the fan does void the warranty. The 104 has a 3 year limited hardware warranty and the 314 has a 5 year limited hardware warranty.
Let me guess, the guarantee does NOT cover the (wearing part) fan (and its silent operation) for the 3 to 5 years, right?
Let me guess again if my 104 fan stopps operation or becomes annoying loud in the 31st month, Netgear will Not change it on guarantee base, right?
mdgm wrote: Depending on what fan you choose the NAS may think it has a problem.
Exactly that is my question. On which circumstances should the NAS accept or deny a different fan? What is this depending on?
Manufacturer? Voltage? rpm Speed? All of it? - I'm sure the fan is included in the hardware warranty.
I have 3 generations of readynas devices including 1 that is 8 years old. I've had 1 fan problem ( rattling ) and Netgear replaced the whole chassis without any quibbles.
I would try to get the 314 as mdgm suggested. vandermerwe wrote: I'm sure the fan is included in the hardware warranty.
Sorry but I am not.
I searched the Netgear site for warranty specs but did not find anything rock-hard / valuable regarding this specific point. Everywhere sentences like "some parts could fall under particular warranty specs", but which they are and what these particualr warranty specs are - nothing on the site!
In the (german) 314 technical specifications listing there is listed "5 years Gehäusegarantie*"for warranty - means "CASE warranty" (because it's built of metal, I really assume some years of lifetime for it too... :wink: ) Anyway, the particular specifications for "*" are not linked anywhere.
So forgive me but I would assume the Worst Case.vandermerwe wrote: I have 3 generations of readynas devices including 1 that is 8 years old. I've had 1 fan problem ( rattling ) and Netgear replaced the whole chassis without any quibbles.
When did you have the problem with the fan in the lifetime of the regarding NAS (which type)?
kind regards- The "case" means the chassis which includes everything except the drives.
Unless they have a clause which specifically excludes the fans then the fans are included as they are hardware. The fans are an integral part of the chassis and as such would be included in warranty coverage.
The fan issue I had was after about a year I think.
I'd suggest you contact Netgear if you want more reassurance, or wait a while; someone from Netgear may respond to your query
Even if, hypothetically, the fans were not covered, is there a good nas manufacturer where you will get better fan coverage under warranty? You seem to have ruled out Synoloogy already. - The limited hardware warranty only covers hardware including fans and internal power supplies.
External power supplies are not covered. Hardware modifications and customisations void the warranty.
This is explained in the datasheet - Thanks for the clarification! I see it in the german datasheets (though the english no not have that particular passage).
But nevertheless, I still would like to know the possible reasons, when the NAS does/does Not accept a different fan (replacement after guarantee period).
Which specs does the replacement fan need to match to get accepted (so the NAS does not the mentioned false alarm triade like Synology and refuses to go to sleep)? Is the particular built in fan type available in common retail/specific electronic retail?
Thanks in advance. - The RN104 uses a standard 92mm fan. Some 90mm fans may also work.
1. The maximum fan speed is over 3000RPM. If you use a quiet fan, the maximum fan speed may not cover all operational range.
2. The fan in the RN104 gives the standard two speed pulses per rotation. If your fan generates 4 pulses then the speed reading will be wrong though this should not affect how the NAS operates.
3. Most of our NAS units use 12V popular 3-pin fan (RPM, Voltage, Ground). Our 516 uses a 4-pin (12V, PWM, RPM, Ground) self-driven fan. You should be able to see what type of fan your NAS uses by looking up the fan model on the web.
We do cover the fan itself under the claimed warranty term for the NAS unit.
We only use high quality ball bearing fan. The RN104 fan is rated for 70K hours which is about 8 years, so it should last much longer than the warranty period in most cases. Of course like any hardware it can fail at any time.
In the RN104 case the fan is rated at 5W. Make sure you do not put anything higher than a 5W fan in a RN104. Also make sure that fan operational range is about 5V to 12V which is very typical.
Installing a 3rd party fan does void the warranty so I suggest you only consider replacing the fan with a 3rd party one if it fails after the warranty expires. - Thanks a lot!
mdgm wrote: The RN104 uses a standard 92mm fan. Some 90mm fans may also work.
We do cover the fan itself under the claimed warranty term for the NAS unit.
..
Installing a 3rd party fan does void the warranty so I suggest you only consider replacing the fan with a 3rd party one if it fails after the warranty expires.
I assume the case that the fan gets louder and louder by time (but still runs and cools the system) is NOT covered by the warranty, right?
So lets assume the fan should be replaced after the 2nd year due to my ears, how is this to be done? What exactly are the "standard fans" of the 104 and 314? I dont find the exact product/type name on the website.
Do I get them easily in the standard electronic shop or will I have to contact the support to get a new one?
I found this: "Noise levels: <28dBA (ReadyNAS® 516), <25dBA (all other units)" Is this (fan gets louder than than 25db) the spec for the point where a fan replacement is supported by warranty?
Thanks in advance.
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