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Is there any new known problem with readycloud? I'm struggling to connect to 2 different NAS systems remotely from my work PCs (2 different PCs) I am getting the dreaded online (VPN Disconnected) message and it's driving me daft
The VPN disconnected was due to a problem with the VPN server. We resolved the issue middle of last week. Anything you are experiencing since middle of last weeks is unrelated to the main issue that occurred on the server at the end of January.
Have same problem today, normally fixed quite quickly but today not! Just called tech support and weren't aware of problem! I'm told its now logged and should be fixed soon! Finger crossed as I've got grumpy users today!
Same here too today (30th Jan 2017), with no physical reason to explain it. Logging into the Readycloud webpage shows the shares so I know they are there.
Is there a way I can get notified when there's a change of status on this problem? It's comforting to know Netgear engineers are looking into it for now. Thanks!
As a possible workaround/backup, ownCloud was recommended in an earlier thread I was just reading and I'm looking forward to testing it out since ReadyCloud has just been a never-ending nightmare for us.
It took the Netgear support team the best part of a day to notice this wasn't working despite it being reported on here and Facebook.
I have several disgruntled users who can't access their files, as they are away from the NAS location.
Normally outages of ReadyNAS Remote have been quietly fixed, with no online acknowledgement of the problem ever existing. This one is now dragging on too long!
Same here, I've been rebuilding a laptop for our team due to HDD failure. When reinstalled Readycloud initially worked but after I had installed Teamviewer I got the VPN disconnected message. I thought it might have caused an issue but it's unlikely Teamviewer would have affected it. After 2 more rebuilds and installs (without teamviewer, though that's probably irrelevant) I'm getting the same problem. I will be able to test oure other machines later today but it looks like this is a wider issue.
Hi, I have this problem too. I'm unable to login with PC clients to ReadyNAS Remote. Nothing in my networks was changed, FW permitions are OK. I'm only able to login directly on web page https://remote.readynas.com/. NETGEAR changed somethnig again and stopped something working 😕
This does need urgent attention given that the security of my entire business depends upon ReadyCloud operating properly. When can we expect a solution?
