ReadyNAS 424 - problem with audit logs - firmware 6.10.7

[Blancatel]

Hello team;

I have problem with auditing logs, I always get this message 48009010000. I have updated the firmware, I have restarted, I have deactivated and activated again Audit Log.

I can't delete old logs. I think the problem is there. Can I clear the logs somehow?

I can't delete the share (audit_archive) without moving the current LOGS to another share with the error inside. It does not let me.

I hope you can help me without having to reinstall the OS.

Greetings.

[Blancatel]

Hello???

I have no news from you.

Bad experience with technical service.

I have Netgear devices on several clients, but with support like this, I doubt we'll be selling more Netgear products in the future.

Greetings.

[StephenB]

This is a user-to-user forum, not paid netgear support.  I suspect none of the other users felt they could help you.

I am tagging the two Netgear mods ( @Marc_V and @JeraldM ) to call their attention to your post.

[Blancatel]

Hi @StephenB 

First of all, thanks for answering.

There is no way to delete the old audit logs, because I think that is the problem.

I can't clear the current audit logs, to start with no errors.

Any help possible is appreciated.

Greetings.

[StephenB]

---

@Blancatel wrote:

There is no way to delete the old audit logs, because I think that is the problem.

---

Have you tried clearing all the logs from the log page?

You could also enable ssh, and try deleting them that way.

[Blancatel]

Hi again;

Yes, I tried to delete the logs from the logs page, although none appear, only Error 48009010000 continuously when entering Audit Log.

I was able to delete the old audit logs by FTP, but the problem persists: Error 48009010000. I didn't need to enable SSH.

I do not know what else to do, I need help.