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Orbi: We really need separate SSID for 2.4 Ghz and 5Ghz or speed is limited to less than 200 Mbps
TLDR: With Orbi, my 5Ghz capable devices are "forced" to connect to 2.4 Ghz most of the time, slowing down speed. Tested against 3 different routers and my 5Ghz capable can connect to 5Ghz network all the time. I got the 3-pack Orbi from Costco and after numerous testing, ALL my devices are connecting to 2.4 Ghz MOST of the TIME rather than 5 Ghz. This slows down the transfer speed from 800 Mbps to a paltry 145 Mbps. Unfortunately, since the Orbi does not allow separate SSID for 2.4Ghz and 5Ghz, I cannot "force" my device to connect only to 5Ghz to get better speed. This means that I have a $499 router system that mostly allow only 2.4 Ghz. I previously have a Time Capsule and setup 2 separate SSID: - devices capable of 5Ghz will ONLY connect to 5Ghz SSID (MacBook, iPhone, etc.) - devices capable of ONLY 2.4 Ghz will connect to 2.4Ghz SSID (thermostate, etc.) There was no changes on the setup or placement of my devices when I replace the Time Capsule with the Orbi: 1). Orbi is in the middle of apartment, same location as my Time Capsule 2). Laptops are in the same area as before (desk, room 1, etc.) 3). Other devices are in the same area as before (printer, camera, thermostat, etc.). 4). No new devices that can interference with Wifi signal The ONLY changes is the Orbi Router and Satellite and now all my 5Ghz capable devices are connecting to 2.4 Ghz with Orbi. I powered down Orbi, put my Time Capsule back and BAM!! I got 5Ghz connection again. For a separate testing, I bought the following: - Netgear Nighthawk AC1900 - ASUS RTC3200 Setup both to have separate SSID and BAM! 5Ghz devices can connect to ONLY 5Ghz network. I hope Orbi will change this in the new upgrade. Otherwise, I have no need for a $499 router that "force" 5Ghz devices to connect to 2.4 Ghz network.
Anyone else want a refund for the Orbi that Netgear is slowly bricking via Forced Firmware?
So in the past day since updating to the latest firmware, my devices are losing connectivity 2-5 times per hour. What in the world did you guys do? Send out firmware to basically brick our $400 router? I have spent too much time wasted trying to get my Orbi router fixed in the past few days, than all my other routers in the last 15 years combined. I would just like a refund. I feel like you guys are purposefully making this router worse with each and every firmware update. I'm pretty sure I'm not the only one that wants a refund for this router, that was once the best to being a pure joke. Even your app seems to be glitchy as ever lately. Can we all get a refund please?Very disapointed with Orbi parental controls
Just set up Orbi wifi. As stated above I cannot believe how bad the parental controls are. It's like a router from 10 years ago, not able to set time schedules for individual users and devices. I'm very sad I didn't due enough research. Not good enough in a device this expensive.Orbi Dropped connections
Orbi system is pure garbage and a waste of 400 dollars. Constant lose of internet, terrible WiFi speeds, dropped connections , the list goes on. I have even called support and the only option was to change my WiFi channels. The product is half baked, and customers should get their money back. Don’t buy this product.Orbi is a Complete Netgear Failure
I've experienced just about every major issue on this forum, and finally moved to Ubiquity last weekend. Life is much better now. That said, I could not be more dissapointed with Netgear's complete disregard for their customers, with a "no refund" policy. They launched (and continue distribute) out a product that is eseentially alpha status--full of bugs, connection drops, etc, and refuse to acknowledge and address it. It was not easy spending $800 on something that is a complete POS, now they refuse to accept respeonsibility. Goodbye Netgear.
