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Forum Discussion
DomerIN
Aug 19, 2018Guide
Orbi RBR50 Dropping Internet Connection Regularly
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. They have been working perfectly for a year. For the past two weeks, the router has been dropping the Internet connection regularly, ...
Jives
Oct 19, 2018Aspirant
Having seen this post/reply countless times now, yes, I have done all those things to no avail. Seems like a long recurring issue, even with the new firmware. It's too bad, the Orbi worked great for me for a while, but the frequent disconnects all of a sudden make it unuseable for me. I will be forced to find a replacement if this doesn't get resolved.
FURRYe38
Oct 19, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Have you tried this?
Jives wrote:
Having seen this post/reply countless times now, yes, I have done all those things to no avail. Seems like a long recurring issue, even with the new firmware. It's too bad, the Orbi worked great for me for a while, but the frequent disconnects all of a sudden make it unuseable for me. I will be forced to find a replacement if this doesn't get resolved.