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TOPS119's avatar
TOPS119
Luminary
Aug 04, 2026

Did anybody with samsung s25 phones figure out how to connect to wifi 7

I had a s25 ultra which when connected only shows wifi 6. I now get a s25 and im only seeing wifi 6 went to the lab and wifi 7 is turn on so is there something im not doing?

19 Replies

  • Where do you see that the phone is connecting at 2.4ghz?

    • Orbi app?
    • Orbi web management Attached Devices page?
    • TOPS119's avatar
      TOPS119
      Luminary

      I can see it on the app on the web page and on the phone.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Something to ask Samsung support about and see what is happening. There is one 25s in my household and it connects to my 971 series fine at WiFi7.

         

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      A wireless client can only see -and- connect to SSID on channels it's allowed to operate - by local regulatory.

       

      TOPS119 wrote:

      So basically its only connecting to the 2.4ghz band.

       

      Would be interesting to see how the similar screen shows on your Pixel 10.

       

      TOPS119 wrote:

      The tricky part about this is I have other android phones like my google pixel 10 which seem to connect fine with the 5ghz so its just the samsung thats lock to the 2.4ghz

       

      Moden mobile phones regulatory capailities, including for Wi-Fi, are controlled based on the effective operation location (eg. GPS based)

       

      TOPS119 wrote:

      I just notice this the backhaul actually shows the correct image of wifi 7 check on picture below but all the other connections only shows 2.4

       

      So the limiting factor seems to be some regulatory tables implemented on your Samsung phone.

       

      Where exactly are you resp. your Orbi, and your wirelss devices located?

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        schumaku wrote:

        A wireless client can only see -and- connect to SSID on channels it's allowed to operate - by local regulatory.

        Yes, but the phone is seeing the Orbi 970 backhaul.  While I think the 970 does have a separate backhaul (unlike other Orbi WiFi 7 models), it still seems unusual that the phone wouldn't see at least 5 ghz.  But worth double-checking.  TOPS119​ - are you still using channel 44 for 5 ghz? That should be available everywhere in the world.

         

        One poster in the Samsung discussion thread found that switching into airplane mode resolved their similar problem.  They were thinking this was due to interference from the SIM (which makes no sense to me), but it is easy to try.

         

        Another found that turning off WiFi 7 using Samsung's Connectivity Labs diagnostic allowed the phone to connect.  This is trickier to try, since that diagnostic is normally hidden.

         

        TOPS119​ - if the phone is using "intelligent wifi" then it might also be worth turning that off, and seeing if that makes any difference.

  • I notice something the region of my router says united States, I am in the Caribbean would that affect the 5g network not connecting on my samsung? But yet it connects on other devices ?

    • schumaku's avatar
      schumaku
      Guru - Experienced User
      TOPS119 wrote:

      I notice something the region of my router says united States, I am in the Caribbean would that affect the 5g network not connecting on my samsung?

       

      Don't know the regualtory requirements for the Caribbeans - and if Netgear does have options (what is always difficult, because of the US FCC regulatory devices don't allow regulatory region changes at all.

       

      The Federal Communications Commission (FCC) regulates telecommunications and radio services only in U.S. Caribbean territories, such as Puerto Rico and the U.S. Virgin Islands.

       

      Independent Caribbean nations (like Jamaica, Trinidad and Tobago, or Barbados) have their own sovereign regulatory bodies and are not subject to U.S. FCC.

       

      So that can make a big difference ...