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Forum Discussion
Did anybody with samsung s25 phones figure out how to connect to wifi 7
I had a s25 ultra which when connected only shows wifi 6. I now get a s25 and im only seeing wifi 6 went to the lab and wifi 7 is turn on so is there something im not doing?
68 Replies
So basically its only connecting to the 2.4ghz band.
Where do you see that the phone is connecting at 2.4ghz?
- Orbi app?
- Orbi web management Attached Devices page?
pic
A wireless client can only see -and- connect to SSID on channels it's allowed to operate - by local regulatory.
So basically its only connecting to the 2.4ghz band.
Would be interesting to see how the similar screen shows on your Pixel 10.
The tricky part about this is I have other android phones like my google pixel 10 which seem to connect fine with the 5ghz so its just the samsung thats lock to the 2.4ghz
Moden mobile phones regulatory capailities, including for Wi-Fi, are controlled based on the effective operation location (eg. GPS based)
I just notice this the backhaul actually shows the correct image of wifi 7 check on picture below but all the other connections only shows 2.4
So the limiting factor seems to be some regulatory tables implemented on your Samsung phone.
Where exactly are you resp. your Orbi, and your wirelss devices located?
A wireless client can only see -and- connect to SSID on channels it's allowed to operate - by local regulatory.
Yes, but the phone is seeing the Orbi 970 backhaul. While I think the 970 does have a separate backhaul (unlike other Orbi WiFi 7 models), it still seems unusual that the phone wouldn't see at least 5 ghz. But worth double-checking. TOPS119 - are you still using channel 44 for 5 ghz? That should be available everywhere in the world.
One poster in the Samsung discussion thread found that switching into airplane mode resolved their similar problem. They were thinking this was due to interference from the SIM (which makes no sense to me), but it is easy to try.
Another found that turning off WiFi 7 using Samsung's Connectivity Labs diagnostic allowed the phone to connect. This is trickier to try, since that diagnostic is normally hidden.
TOPS119 - if the phone is using "intelligent wifi" then it might also be worth turning that off, and seeing if that makes any difference.
I notice something the region of my router says united States, I am in the Caribbean would that affect the 5g network not connecting on my samsung? But yet it connects on other devices ?
I notice something the region of my router says united States, I am in the Caribbean would that affect the 5g network not connecting on my samsung?
Don't know the regualtory requirements for the Caribbeans - and if Netgear does have options (what is always difficult, because of the US FCC regulatory devices don't allow regulatory region changes at all.
The Federal Communications Commission (FCC) regulates telecommunications and radio services only in U.S. Caribbean territories, such as Puerto Rico and the U.S. Virgin Islands.
Independent Caribbean nations (like Jamaica, Trinidad and Tobago, or Barbados) have their own sovereign regulatory bodies and are not subject to U.S. FCC.
So that can make a big difference ...
I notice something the region of my router says united States, I am in the Caribbean
Most islands are the same as US (FCC), Dutch and French islands are the same as Europe (ETSI). Either way, channel 44 is available in all countries, so geography is not a factor.
intelligent wifi doesnt seem it has an option to toggle on and off..
Google says
- open Settings, tap Connections, select Wi-Fi,
- tap the three-dot menu in the top-right corner,
- choose Intelligent Wi-Fi
Yes I know exactly where it is and thats what google showed you where it is. But as I stated there is no toggle to turn it on nor off
No. intelligent wifi is what samsung uses to get into there hidden connectivity lab. you have to click it a few times for the lab to open up in the lap is where you find a few features but none allows me to edit wifi 7 or change.
So just an update still haven't gotten this thing fix, But was trouble shooting and saw there was an update on one of the samsung s23 ran the update when it came up it had wifi 6e on the wifi sign which was different so I went and check what it was connected to via the website it was connected to the 6ghz network..So happy that I finally got it to work there was another update ran the second up date phone came up and was connected back to wifi 6 @ 2.4ghz so I am back to square one.
I am not sure what your asking me to do but from what I understand is, Orbi 970 does not allow you to mess with the MLO feature of the router and if its the device you are talking about samsung s23 does not use MLO as its not wifi 7 its a wifi 6e.
Orbi 970 does not allow you to mess with the MLO feature of the router
I own the 870 myself - I recall seeing a setting (maybe just for the backhaul), but it appears to be gone now. There are similar references to a setting in the 970 in the community forum. Probably removed in a later firmware release. Still, it might be good to double-check the advanced wifi settings (advanced tab, advanced settings at the bottom left).
FWIW, 6 ghz likely is a regulatory issue, since it has not been approved by the Jamaican government. But 5 ghz should work, you shouldn't be stuck with 2.4 ghz. If you pursue with Netgear and/or Samsung, I suggest focussing them on 5 ghz.
samsung s23 does not use MLO
But the s25 does. My theory (speculative) was that the s25 was seeing MLO in the router network advertisement, and was not showing the option to join because 5ghz+6ghz can't be legally used in your region (yet).
Had check this option on and off with no success as well.
So I have up a post stating my Samsung phones only connects to 2.4ghz network which sparked interest with everybody trying to see what could cause that, after exhausting all or options we could do I was told to reach out to orbi customer care for help. So after exhausting all they know charging me 100usd for them to start helping I just got a message 2weeks later basically saying Fck off. you are not in North America so you are on your own. the message stated we dont sell orbi in your region orbi was made for North America so we cant help. Somebody please explain this answer to me.
You live in a region of the world that only seems to support UNII-3 wireless standards for your region. Samsung doesn't support certain channels in your region which are used by the NA and other regions and which NG Orbi systems use for the front haul channels and signals. Something that the regional government may have put in place and you'd need to check into. You bought something that isn't intended to be sold or used in your region so this is what your running into.
I recommend that you return your Orbi system to place of purchase or find a way to sell it to someone in a working region to recover your costs for this system, then find you a Wi-Fi system with in your region that works for your devices you have.
Good Luck.Respectfully what you saying above is not true. I have been using Netgear for years now and all bands worked fine. We actually uses the same bands as North America. All other brand mobile phones work well with the 5ghz on the same Netgear I went as far as to tell you guys about the update that I did that got the phone working fine with the 5ghz connecting to the 6ghz band before I did the second update and it stopped. Selling the routers because one brand not working with it is a no go. What I realize where I am at is not a lot of ppl using device so it's not important for them to look into this issue. And it's a Netgear only issue. as I have three other routers that was tested and work fine with the 5ghz band. Are you guys saying ppl in the Caribbean should not buy Netgear products because this region is not covered? its simply not true.
Yes, I’d like to know this too. Has anyone with a Samsung S25 figured out how to connect to Wi-Fi 7? I’m also checking AMTToolsZ for possible solutions.
What region are you in Alexander21
Not all Samsung S25 are supporting WiFi 7. The S25 FE does only support WiFi 6E for example.
I have tested a few with the same result s25 wifi7 s25ultra wifi7 s23 6e
